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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great dealership. Excellent customer service. Finance was a breeze and got a better deal than planned.
Business response:
Thank you for taking the time to share your experience. We are thrilled to hear that you had such a positive experience with our team and found our customer service to be excellent. It's wonderful to know that our finance process was smooth and easy for you, and that we were able to provide you with an even better deal than you expected. Your feedback means a great deal to us and helps us continue to provide the quality service our customers deserve. We truly appreciate your business and look forward to serving you again in ... read more
The salesperson Brenda was very helpful, not overly pushy when it came to trying to sell me my used vehicle. Answered my questions even gave me a couple hours outside of the dealership to make a decision which I did came back and purchased the vehicle. Thank you, Grand Prairie Ford.
Business response:
Thank you for taking the time to share your positive experience with us. We are delighted to hear that Brenda provided you with helpful service without being overly pushy during your vehicle purchase process. It sounds like she took the time to answer your questions thoroughly and respected your need to make a thoughtful decision by giving you the space you needed. We appreciate your recognition of her approach and are thrilled that you chose to come back and complete your purchase with us. Your feedback helps us continue to... read more
Great experience Friendly sales person Positive, helpful, knowledgeable staff. Worked with us to find solution to our lease end.
Business response:
Thank you for taking the time to share your wonderful experience. We are thrilled to hear that our sales team provided you with friendly and knowledgeable service. It means a great deal to us that our staff was able to work collaboratively with you to find the right solution for your lease situation. Your positive feedback about our helpful approach reinforces our commitment to providing exceptional customer service. We truly appreciate your business and look forward to serving you again in the future.
A very impressive and professional atmosphere with top tier employees that are set on customer satisfaction.. i will definitely be a repeat customer.. I recommend Grand Prairie Ford! Thanks Yall
Business response:
Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that you found our atmosphere impressive and professional. Your kind words about our team and their dedication to customer satisfaction mean so much to us. We truly appreciate your recommendation and look forward to serving you again in the future. It was our pleasure to provide you with excellent service!
The dealership was welcoming and everyone had a positive attitude. By far the best dealership in the DFW.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team created such a welcoming environment and that you felt the positive energy throughout your visit. Your feedback about us being the top dealership in the DFW area truly means the world to us. We work hard every day to provide exceptional service, and knowing that we succeeded in making your experience outstanding motivates our entire team. We appreciate your trust and look forward to serving you again in the future.
Easy, quick and helpful Michael was really helpful through the whole process and explained everything I needed to know
Business response:
Thank you for taking the time to share your experience with us. We are pleased to hear that your visit was smooth and efficient. It sounds like Michael provided you with excellent service throughout your time with us, making sure you had all the information you needed. We truly value feedback like yours as it helps us understand when our team members are going above and beyond. Your positive experience means a great deal to us.
Thank you for your service. Your service was great. This is my third card both of you guys. I will really recommend it to my friends. Thank you again.
Business response:
Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you found our service to be excellent and that this marks your third vehicle purchase with us. Your continued trust and loyalty mean everything to our team. We truly appreciate your willingness to recommend us to your friends and family. It brings us great joy to know that we have consistently met your expectations throughout your experiences with us. Thank you for choosing Grand Prairie Ford again, and we look forward to s... read more
Fue muy bueno el trato que nos brindaron especialmente Erick, resolvió nuestras dudas ya que somos primeros compradores
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received excellent service, particularly from Erick, who helped answer your questions as first-time buyers. It means so much to us that our team was able to provide the guidance and support you needed during this important purchase. We truly appreciate your trust in choosing Grand Prairie Ford and look forward to serving you again in the future.
While on the way to purchase a different car from another dealership I just wanted to take a quick pit stop at Grand Prairie ford to check out a suv Samuel reached out to me about. Ended up closing out with a much better vehicle lower miles and nicer trim. Samual was quick to make me feel welcome and show me all my options in my price range. Left feeling really good and they even offered to deliver to me once it’s ready after a detail and last checkup.
Business response:
Thank you for choosing Grand Prairie Ford for your vehicle purchase, Joel. We are thrilled to hear that your spontaneous visit turned into finding the perfect SUV with better features and lower mileage than what you originally planned to purchase elsewhere. It sounds like Samuel provided excellent service by making you feel comfortable and presenting all available options within your budget. We appreciate your trust in our team and are glad we could exceed your expectations. We hope you enjoy your new vehicle!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,777 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.