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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very great service Antonio was very helpful and nice great customer service overall Top notch customer service
Business response:
Thank you for your wonderful feedback! We're delighted to hear that Antonio provided exceptional service and that you had such a positive experience. Your kind words truly brighten our day, and we appreciate you taking the time to share your experience at Grand Prairie Ford.
Grand Prairie Ford is the only place I take my F150 for service. I drive 65 miles round trip to get the service I expect. Very Honest dealer that doesn’t try to sell you stuff you don’t need. I can’t forget to mention my great service advisor.
Business response:
Thank you for your loyalty and for driving 65 miles for our service! We're thrilled you appreciate our honest approach and your service advisor's care. Your trust in Grand Prairie Ford motivates our entire team to maintain these high standards.
I was taken care of very quickly and everyone was very helpful. I received my truck back the same day.
Business response:
Thank you for the positive feedback! We're thrilled our team provided quick, helpful service and got your truck back to you the same day. We appreciate you sharing your experience and look forward to serving you again.
The service department has been easy to schedule appointments and have been on time and friendly.
Business response:
Thank you for taking the time to share your experience with our service department. We are delighted to hear that scheduling appointments has been straightforward for you and that our team has consistently provided timely and welcoming service. Your feedback about our punctuality and friendly approach means a great deal to us. We understand how important it is to have reliable service when you need it, and we are glad we have been able to meet your expectations. At Grand Prairie Ford, we strive to make every visit smooth and... read more
I had the oil changed in my Class C Motorhome. I called and made an appointment very easily. I received a text reminder the day before my scheduled appointment. My Service Advisor was Kimiyah. She was very professional and friendly.
Business response:
Thank you for sharing your wonderful experience with us! We're delighted to hear that scheduling your motorhome's oil change was straightforward and that our appointment reminder system worked well for you. It's fantastic to know that Kimiyah provided you with the professional and friendly service you deserved. Your feedback about the seamless process from booking to completion means so much to our team. We truly appreciate you choosing us for your motorhome maintenance needs and look forward to serving you again in the futu... read more
Great experience, was able to diagnose problem, order part, provided loaner during process, and returned vehicle as expected. Great experience.
Business response:
We are happy to hear about your positive experience with our diagnostic and repair services. Your feedback about our team's ability to quickly identify the issue, efficiently order the necessary part, and provide a loaner vehicle during the repair process means a great deal to us. We understand how important it is to keep our customers mobile while their vehicles are being serviced, and we're pleased that we could deliver your vehicle back to you as planned. Your satisfaction with the entire process from start to finish is e... read more
Kimayah is awesome! Her exceptional customer service, along with her efficiency and effectiveness, was truly valued!
Business response:
We are overjoyed to hear about your wonderful experience! Your kind words about the outstanding customer service you received truly mean the world to us. We understand how important efficiency and effectiveness are when it comes to serving our customers, and we're thrilled that these qualities made such a positive impact on your visit. Your feedback helps us continue delivering the exceptional service that every customer deserves. Thank you for taking the time to share your experience.
The young lady was very informative about what was being done and what needed to be done she also used our Ford points great experience ??
Business response:
Your positive experience means so much to us! We're thrilled that our team member provided you with clear information about both the current service and future maintenance needs. It's wonderful that she helped you take advantage of your Ford points as well. We truly appreciate customers like you who take the time to share their great experiences with us.
Best people to deal with My experience with ford was everything everything was clear and understanding
Business response:
Thank you for sharing your wonderful experience with our team. It means so much to hear that working with our staff made everything feel straightforward and easy to follow. We truly value customers who take the time to recognize when our team provides exceptional service. Your positive feedback about how well we communicated throughout the process motivates us to continue delivering the same level of clarity and support to every customer who walks through our doors at Grand Prairie Ford.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,527 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.