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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was a great experience since the start I called and scheduled for a full synthetic oil change and I got scheduled for service the next day!Antonio contacted me and explained to me the price difference with a full synthetic oil change and was totally helpful also help me pay via online 10/10 experience thank you Antonio and Ford Grand Prairie!!!!!
Business response:
We are ecstatic to hear about your wonderful service experience with us! Your feedback about the quick scheduling for your synthetic oil change shows how much we value efficient customer service. We're particularly pleased that Antonio provided clear explanations about pricing and made the online payment process smooth and convenient for you. Thank you for recognizing the exceptional service you received - your satisfaction means everything to us!
Quick, precise professional service from drop off to pick up. Great communications along the way. Highly recommend GP Ford for all your automotive needs.
Business response:
We are excited to hear about your wonderful experience with our service team. Your feedback about the efficient and professional approach from start to finish truly means a lot to us. We're delighted that our communication throughout the process met your expectations and made your visit smooth. Thank you for recommending Grand Prairie Ford - we look forward to continuing to provide you with excellent automotive service in the future.
It was quick and professional. The option to drop off my truck early and have it delivered to my job wa top notch!
Business response:
We are delighted to hear about your positive experience with our service team. Your comments about the quick and professional service truly mean a lot to us. The early drop-off option with delivery to your workplace is designed to make vehicle maintenance as convenient as possible for our customers, and we're thrilled it worked perfectly for your needs. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.
Fast service, friendly staff, very informative and making it a point of focus on the serious recommendations
Business response:
We are overjoyed to hear about your excellent experience with our team. Your feedback about receiving quick service and working with our knowledgeable staff means so much to us at Grand Prairie Ford. We truly appreciate you recognizing how our team takes care to provide helpful guidance and focuses on what matters most for your vehicle. Thank you for taking the time to share your positive experience with us.
Joey in Sales was very curious and helpful and took time to answer my questions. He even picked me up from the airport when I flew out to pick up the truck. Christian in Finance was also very helpful. He answered all my questions and some I’m sure twice.
Business response:
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that our sales team member was so attentive and dedicated to helping you, even going above and beyond by providing airport pickup service for your truck purchase. It's fantastic that you felt your questions were thoroughly addressed and that our finance team was equally supportive throughout the process. Your feedback about the exceptional service you received means a great deal to us. We're thrilled that your visit resulted in ... read more
Always the best expedient at Grand Prairie Ford. Nelson has always taken exceptional care of us and we highly recommend this dealership and their service department.
Business response:
Thank you for your wonderful feedback about your experience with our service team. We are absolutely thrilled to hear that you consistently receive efficient and exceptional care when you visit us. Your kind words about the outstanding service you have received mean so much to our entire team. We truly appreciate your recommendation of both our dealership and service department, and we look forward to continuing to provide you with the same high-quality experience you have come to expect.
Great rockelle is a great service advisor She understood my issue and promptly scheduled a fix
Business response:
Your positive experience means so much to us at Grand Prairie Ford. We're delighted to hear that our service advisor provided excellent support by listening carefully to your concerns and quickly arranging the necessary repairs. Having team members who truly understand customer needs and take swift action to resolve issues is what we strive for every day. Thank you for taking the time to share your wonderful experience with us.
I took my car in on a Saturday. I ask the young man how long it would take, he said maybe today or we will have it ready by Monday. I told him I had a funeral to attend on that Monday. He said i will see what we can do. Later that same day I got a call that my car was ready. Thank you for everything.
Business response:
Thank you for your wonderful feedback about your recent service experience. We understand how important it was for you to have your vehicle ready for such a meaningful occasion, and we are truly glad our team could accommodate your timeline. It means so much to us that our staff member went the extra mile to prioritize your repair and have your car completed the same day. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Good The experience was good and they help me with my truck i will go back okay
Business response:
We are honored to hear about your positive experience with us. It's wonderful to know that our team was able to help you with your truck and that you found the service satisfactory. Your satisfaction means everything to us, and we truly appreciate customers like you who take the time to share their feedback. We look forward to serving you again and continuing to provide the quality assistance you deserve.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,528 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.