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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.310,552 reviews
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Julian's profile image
Julian 
a year ago

Great customer service. Lily our sales representative was outstanding and made sure we left satisfied. 

Business response:

Thank you for your wonderful review! We're thrilled to hear that Lily provided you with outstanding customer service and ensured your satisfaction. We appreciate your feedback and look forward to serving you again in the future! 

TYLER.PERRY0123's profile image
TYLER.PERRY0123 
a year ago

Grand Prairie Ford has always been good to me and my family - the customer service and attentiveness is what keeps us coming back - 10/10 

Business response:

Thank you so much for your kind words! We’re thrilled to hear that you and your family have consistently had a great experience with us. Your loyalty means the world to us, and we look forward to continuing to provide you with top-notch service in the future. If you ever need anything, don’t hesitate to reach out! 

coreyhargrove09's profile image
coreyhargrove09 
a year ago

Hello this is Corey Hargrove, my experience with Jackie Mercer was probably the best car buying experience I’ve ever had !! He was fantastic even when I flipped out a couple of times over the payment lol !! We love our Bronco Raptor you guys have a new customer for life thanks to all the staff who helped!!! CH 

Business response:

Thank you so much for sharing your wonderful experience with Jackie! We're delighted to hear that he made your car-buying journey enjoyable, even through those moments of excitement! Congratulations on your new Bronco Raptor—we're thrilled to have you as a customer for life! If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride! 

Jafarmohammad979's profile image
Jafarmohammad979 
a year ago

Good customer service nice people you reach satisfaction I believe they are number one at the eara 

Business response:

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our team and found our customer service to be top-notch. We strive to provide the best for our customers, and your satisfaction means the world to us. If you need anything in the future, don't hesitate to reach out! 

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zmlay 
a year ago

Easy to get to and didn't have any issues at any point during my purchase. 

Business response:

Thank you for your feedback! We're glad to hear that your purchase experience was smooth and hassle-free. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your business! 

Ithan Fermin's profile image
Ithan Fermin 
a year ago

Excelente servicio de parte del personal de venta, muy cordial el trato, explícito a la hora de la negociación… Muy contento con mi trato y sobre todo la adquisición de mi nuevo camión… muchas gracias 

Business response:

¡Muchas gracias por sus amables palabras! Nos complace saber que tuvo una excelente experiencia con nuestro personal de ventas y que está satisfecho con su nuevo camión. Su satisfacción es nuestra máxima prioridad y valoramos su preferencia. Si necesita algo en el futuro, ¡no dude en comunicarse con nosotros! 

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lucia 
a year ago

Everything was great. They worked with us and gave us the deal we were looking for. Edwin was great for just starting a few weeks back. Karla was very knowledgeable and very sweet. 

Business response:

Thank you for your wonderful review! We're delighted to hear that everything went smoothly and that our team worked hard to get you the deal you were looking for. It's fantastic to know that Edwin provided great service, especially as a new team member, and that Karla's knowledge and kindness made a positive impact on your experience. We appreciate your feedback and look forward to serving you again in the future! If you have any questions or need assistance, please feel free to reach out. 

stephent.mitchell's profile image
stephent.mitchell 
a year ago

My salesman and the general manager work the deal to what I wanted. Thank you Mike Rodriguez and Jon Jensen. 

Business response:

Thank you for sharing your experience! We’re thrilled to hear that Mike and Jon worked to get you the deal you wanted. Your satisfaction is our priority, and we’re glad we could make it happen. Enjoy your new vehicle, and don’t hesitate to reach out if you need anything in the future! 

C_DOUGLAS92's profile image
C_DOUGLAS92 
a year ago

Very professional! My sales rep Trevon went above and beyond to make sure I was satisfied with my purchase. Treveon was excellent, I never would’ve guessed he had been working there for such a short amount of time. His knowledge of my new vehicle was second to none. 

Business response:

Thank you so much for your kind words! We’re thrilled to hear that Trevon provided you with such excellent service and made your purchasing experience enjoyable. It’s great to know his knowledge and professionalism stood out to you. We appreciate your support and look forward to assisting you in the future! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 10,552 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open at 7:00 a.m.