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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,529 reviews
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angel.valenz2519's profile image
angel.valenz2519 
a year ago

The dealership was welcoming and everyone had a positive attitude. By far the best dealership in the DFW. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team created such a welcoming environment and that you felt the positive energy throughout your visit. Your feedback about us being the top dealership in the DFW area truly means the world to us. We work hard every day to provide exceptional service, and knowing that we succeeded in making your experience outstanding motivates our entire team. We appreciate your trust and look forward to serving you again in the future. 

alanjmontoya96's profile image
alanjmontoya96 
a year ago

Easy, quick and helpful Michael was really helpful through the whole process and explained everything I needed to know 

Business response:

Thank you for taking the time to share your experience with us. We are pleased to hear that your visit was smooth and efficient. It sounds like Michael provided you with excellent service throughout your time with us, making sure you had all the information you needed. We truly value feedback like yours as it helps us understand when our team members are going above and beyond. Your positive experience means a great deal to us. 

GARCIA88555's profile image
GARCIA88555 
a year ago

Thank you for your service. Your service was great. This is my third card both of you guys. I will really recommend it to my friends. Thank you again. 

Business response:

Thank you so much for taking the time to share your wonderful experience! We are thrilled to hear that you found our service to be excellent and that this marks your third vehicle purchase with us. Your continued trust and loyalty mean everything to our team. We truly appreciate your willingness to recommend us to your friends and family. It brings us great joy to know that we have consistently met your expectations throughout your experiences with us. Thank you for choosing Grand Prairie Ford again, and we look forward to s... read more

tere_delangel's profile image
tere_delangel 
a year ago

Fue muy bueno el trato que nos brindaron especialmente Erick, resolvió nuestras dudas ya que somos primeros compradores 

Business response:

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you received excellent service, particularly from Erick, who helped answer your questions as first-time buyers. It means so much to us that our team was able to provide the guidance and support you needed during this important purchase. We truly appreciate your trust in choosing Grand Prairie Ford and look forward to serving you again in the future. 

Joel Tapia's profile image
Joel Tapia 
a year ago

While on the way to purchase a different car from another dealership I just wanted to take a quick pit stop at Grand Prairie ford to check out a suv Samuel reached out to me about. Ended up closing out with a much better vehicle lower miles and nicer trim. Samual was quick to make me feel welcome and show me all my options in my price range. Left feeling really good and they even offered to deliver to me once it’s ready after a detail and last checkup. 

Business response:

Thank you for choosing Grand Prairie Ford for your vehicle purchase, Joel. We are thrilled to hear that your spontaneous visit turned into finding the perfect SUV with better features and lower mileage than what you originally planned to purchase elsewhere. It sounds like Samuel provided excellent service by making you feel comfortable and presenting all available options within your budget. We appreciate your trust in our team and are glad we could exceed your expectations. We hope you enjoy your new vehicle! 

RBMATTIX's profile image
RBMATTIX 
a year ago

Truly a great staff to work with. Salesman Joshua North and Braylon Boudreaux are ☆☆☆☆☆ Thank you, Robin 

Business response:

Thank you for taking the time to share your wonderful experience with us, Robin. We are thrilled to hear that you found our team exceptional to work with. Your kind words about Joshua North and Braylon Boudreaux mean so much to us - they truly are outstanding members of our family. We appreciate your five-star rating and are grateful that we could provide you with such positive service. Your feedback helps us continue to deliver the quality experience our customers deserve. 

alvaradoomar299's profile image
alvaradoomar299 
a year ago

Friendly and kind, works with your situation and is understanding. Really quick and very responsive 

Business response:

Thank you for taking the time to share your experience. We truly appreciate your kind words about our team being friendly and understanding while working with your specific situation. It means a great deal to know that you found our service quick and responsive. Your feedback motivates us to continue providing excellent customer care, and we look forward to serving you again in the future. 

agovan's profile image
agovan 
a year ago

Excellent customer service during the whole process. Definitely will use again. Feel that I made the right decision. 

Business response:

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you received outstanding service throughout your entire visit with us. Your confidence in choosing us and your willingness to return means everything to our team. We look forward to serving you again in the future and continuing to provide the quality service you deserve. 

macksooner2003's profile image
macksooner2003 
a year ago

Raul was friendly, knowledgeable and helpful. Went out of his was to ensure all questions were resolved. I’d buy another vehicle from him! 

Business response:

Thank you for taking the time to share your experience with us. We are thrilled to hear that Raul provided you with such excellent service during your visit. It means a great deal to us when our team members go above and beyond to be helpful and ensure that all your questions are answered thoroughly. Your feedback about Raul's friendly approach and knowledge is wonderful to hear, and we will be sure to share your kind words with him. We appreciate your trust in our dealership and look forward to serving you again in the futu... read more

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,529 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.