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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that you felt welcomed and well taken care of by our courteous staff. We pride ourselves on providing clear communication and addressing any concerns. We look forward to serving you again in the future!
Customer service was amazing! The sales manager Lilly was very kind, trustworthy, and attentive to my questions. I appreciated the video she sent me of the vehicle. She took great care of me and I'm happy with the vehicle she sold me. She is a most valuable asset to your dealership.
Business response:
Thank you so much for your wonderful review! We're thrilled to hear that Lilly provided you with amazing customer service and took such great care of you. It's great to know that her attention to detail and the video of the vehicle made a positive impact on your experience. We’re so happy you're enjoying your new vehicle, and we’ll be sure to pass along your kind words to Lilly! If you need anything else in the future, don't hesitate to reach out.
I’ve bought numerous vehicles from Grand Prairie Ford and it’s always an excellent experience. Thanks again!
Business response:
Thank you for being a loyal customer and for sharing your positive experience! We're thrilled to hear that you've had excellent experiences with us each time. We truly appreciate your continued trust, and we look forward to helping you with your future vehicle needs. Thanks again!
Jose Pacheco was amazing! He kept us updated. He really worked with us to get the car the way we wanted it plus gave us merchandise on top of it.
Business response:
Thank you for your kind words! We're so glad to hear that Jose provided such excellent service and kept you updated throughout the process. It's great that he was able to work with you to get the car just the way you wanted and even provided some extra merchandise. We truly appreciate your feedback and look forward to serving you again in the future!
Great experience, easy, got what we were looking for, sales explained all new features top to bottom.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and found exactly what you were looking for. It's great to know that our sales team was able to provide you with all the information on the new features. We appreciate your business and look forward to serving you again in the future!
Great work , Alejandro was really nice and very professional , all the process was fast , 100% recommendey
Business response:
Thank you for the great feedback! We're thrilled to hear that Alejandro provided you with a nice and professional experience and that the process was fast and smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future!
I thought the dealership overall was ok. (The bathrooms could use some attention) We were there about 4 hours. AC was out in an area where we had to read and sign so that was very uncomfortable. (We ended up moving to the lobby to finish) All staff was friendly and kept progress moving.
Business response:
Thank you for sharing your experience with us! We’re glad to hear our team provided friendly and efficient service, and we appreciate your patience with the AC and restroom situation. Your feedback about these areas is invaluable, and we’ll be addressing them to improve comfort for our guests. Thank you for choosing us, and we hope to make your next visit even better!
Great and fun experience with Angie. She was patient and understanding. The desk was helpful in completing the deal.
Business response:
Thank you so much for sharing your positive experience! We're delighted to hear that Angie provided such a fun and enjoyable car-buying process, and that her patience and understanding made a difference for you. It's also great to know our desk team was helpful in finalizing everything smoothly. We hope you love your new vehicle, and we look forward to seeing you again in the future. Safe travels, and thank you for choosing us!
Everyone at the dealership did their best to help me where they could since I was put in a situation where I had to buy a car since my other car has major issues with it!
Business response:
Thank you for your kind words! We're glad to hear that our team was able to assist you during your car-buying experience, especially under challenging circumstances. We understand how stressful it can be when facing vehicle issues, and we're here to help you find the right solution. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Safe travels in your new car!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,560 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.