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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Salesman very good. After sale the sales manager kept putting me off and took over a week to get me taken care of. He did apologize, but took up more time than needed.
Business response:
Thank you for your feedback. We're glad to hear you had a positive experience with our salesman. We apologize for the delays you experienced with the sales manager and appreciate your understanding. Your comments help us improve our service. We hope to serve you better in the future!
Excellent service and I was in and out of the dealership in 3 hours with a new 2025 F-150 Lariat and I love it!
Business response:
Thanks for the fantastic review! We're thrilled to hear you had a great experience and love your new F-150 Lariat. Our team works hard to make the process smooth and efficient. Enjoy your new ride!
Such a great process as this was my first time purchasing a vehicle. David explained everything to me and answered all my questions!
Business response:
Thank you for sharing your experience, Elisa! We’re thrilled to hear that David made your first vehicle purchase a smooth and informative process. We’re here to help every step of the way and look forward to seeing you again!
Jackie did great, he test drove the vehicle with my son and wife. Explained all of the features of the vehicle to them. I showed up the next day to make the purchase, that went smoothly, actually one of the fastest purchases that I have ever made for a new car. The whole team was very efficient and professional.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Jackie and the team made your car-buying experience smooth and efficient. Your satisfaction means a lot to us, and we appreciate you choosing us for your new vehicle! Enjoy the ride!
2 miles from dealership, all four tires alarm went off for low pressure, dealership was closing when we left. Definitely don’t like the height of running boards. Extensions available for 200.00 plus. Still like truck, been buying F250’s for a long time.
Business response:
Thanks for your feedback! We’re glad to hear you like the truck. We appreciate your comments about the tire pressure and running boards and will pass them along to our team. Your loyalty to F250s means a lot to us!
Jackie was great! Excellent customer service excellent knowledge about the business and the process. Thank you
Business response:
We're thrilled to hear about your positive experience with Jackie! Our team strives to provide top-notch service and knowledge. Thank you for taking the time to share your feedback!
Professional, informational, some of the greatest people you will ever meet! Once you walk in they are ready to help you!
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. We always strive to provide top-notch service and support. Looking forward to seeing you again!
Bought slightly used certified F150. Sales people, Jon and Brenda, made trade-in and sale quick and easy. Good communication. Vehicle in great shape and full tank of gas to go. Only disappointment was that I found a bolt in one of the tires the next morning. No loss of air so not discovered at delivery. It’s possible the bolt occurred on my drive home however it was very worn. I repaired it myself. Final price and trade-in was fair.
Business response:
Thanks for sharing your experience, Tim! We're glad to hear that Jon and Brenda made your purchase easy and that you're happy with your F150. We appreciate your feedback regarding the tire and will look into it. Enjoy your vehicle, and we hope to see you again!
Stress free, efficient, honest appearance, friendly. Worked within our budget and we're understanding and accommodating.
Business response:
Thank you for your fantastic review, Adam! We're thrilled to hear that you had a stress-free experience and found our team to be accommodating. Your satisfaction is our priority, and we appreciate your trust in us!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,529 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.