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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
From the minute we arrived Sebastian was there, guiding us through the process. He explained everything and was very knowledgeable. Ron also assisted us and was great! 5 stars!
Business response:
Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Sebastian and Ron were able to provide you with knowledgeable guidance throughout the process. Our team is dedicated to ensuring that every visit is a great one, and it's wonderful to know that we met your expectations. We appreciate your support and look forward to seeing you again!
All the employees were great and very helpful but the process to get things done was seriously slow
Business response:
Thank you for your feedback, Christine. We are glad to hear that our employees provided you with great service and were helpful during your experience. We recognize the importance of a timely process and appreciate your patience as we work to improve our efficiency. We value your input and look forward to serving you better in the future.
Great customer service! Go above and beyond for their customers. Definitely will be back and recommend my family and friends for future purchases
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer service team. Our commitment to going above and beyond for our customers is a priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back and are grateful for your recommendations to family and friends.
Parker is an outstanding sales person. I thank him for his dedication with putting this deal together.
Business response:
Thank you for your kind words! We’re thrilled to hear that Parker provided you with outstanding service and was dedicated to helping you with your deal. We strive to create a positive experience for all our customers, and it’s wonderful to know that we succeeded in your case. We look forward to serving you again in the future!
Muy agradecido con el señor David flores por su atencion y otorgarme my credito pa my camioneta
Business response:
Thank you for your wonderful review! We truly appreciate your kind words about David Flores and are delighted to hear that you had a positive experience with us. Our team is dedicated to providing exceptional service, and it’s rewarding to know that we met your expectations. Thank you again for your feedback!
Had a great salesman. Explain things slow, and great service. If I buy another truck, it's gonna be there.
Business response:
Thank you for your feedback! We truly appreciate your kind words and are thrilled to hear that you had a great experience with our salesperson. Providing clear explanations and excellent service is our priority, and it's rewarding to know that we met your expectations. We look forward to assisting you with your next truck purchase!
Jackie was fantastic! . I have worked with him before and he never fails to impress me
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Jackie continues to impress you with his exceptional service. It’s always our goal to provide a great experience, and it’s rewarding to know that we have met your expectations. We look forward to working with you again in the future!
I have recently purchased a ford bronco sport through Grand Prairie ford over the phone and internet. The transaction went smooth and easy. Inna did a great job communicating during the process. Love the new vehicle.
Business response:
Thank you, Glenn, for your wonderful review! We are thrilled to hear that your experience was smooth and easy. It's great to know that Inna provided excellent communication throughout the process. We appreciate your trust in us and are delighted that you love your new Ford Bronco Sport. Enjoy your new vehicle!
Tanner did a fantastic job making the process as smooth as possible. I would definitely recommend him to friends
Business response:
Thank you for your feedback! We are thrilled to hear that Tanner provided you with a fantastic experience and made the process smooth for you. Your recommendation means a lot to us, and we appreciate your support.
Grand Prairie Ford has a 4.3 star rating with 11,530 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.