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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Mr.Jackie Mercer was so grate very nice and got me the best deal I’m very grateful. He is excellent if I give him 100 stars.
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a positive experience and that Jackie Mercer was able to get you a great deal on your new vehicle. Reading that Jackie deserves "100 stars" is fantastic recognition! We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! At Grand Prairie Ford, we strive to ensure our customers find the perfect vehicle at a price that works for them. It sounds like Jackie did an exceptional job of balancing those two goal... read more
Ron smith was an excellent salesperson. He is top of the line and is always courteous and kind. This is actually my fifth car I have bought from Ron smith. I can't thank him enough.
Business response:
Wow, that's fantastic to hear! We're so grateful for your continued loyalty to Grand Prairie Ford, and especially to Ron Smith. Five cars is a testament to his excellent service, courtesy, and kindness. We'll be sure to pass on your kind words to Ron, he'll be thrilled to know he made such a positive impact.
Jackie did an excellent job getting me into my new f250. Will diffentatley be back to purchase my next vehicle
Business response:
Thank you for the fantastic review! We're thrilled to hear that Jackie did an excellent job helping you find your new F250. We appreciate your kind words and your future business! Jackie takes pride in making sure our customers drive away happy, and knowing they'll be back for their next vehicle is a true compliment. Thanks again for choosing us! We look forward to seeing you again in the future.
Easy process from beginning to end. Everyone was responsive and helpful. Jackie was great to work with!
Business response:
Thank you for the positive review! We're happy to hear that your experience at Grand Prairie Ford was easy from beginning to end. A responsive and helpful team is important to us, and we're glad everyone you interacted with delivered exceptional service. It sounds like Jackie was particularly helpful – we'll be sure to pass on your kind words! We appreciate your business and look forward to seeing you again in the future!
We were looking for a Maverick hybrid and GP Ford had one exactly as we wanted. Jackie did a great job explaining the car during a test drive. No high pressure at all. Jackie and GP Ford made the buying experience simple. Great job!!!
Business response:
Thank you for leaving such a fantastic review! We're thrilled to hear you found the exact Maverick hybrid you were looking for and that Jackie made the car buying experience enjoyable. At Grand Prairie Ford, we understand the importance of finding the right car and creating a stress-free buying process. We appreciate you recognizing that Jackie provided a clear explanation of the car's features during your test drive and avoided any high-pressure sales tactics. Finding an enthusiastic and informative salesperson like Jackie ... read more
Jackie was very patient waiting for the best time for us to make our trade. He and management worked with us to get the right deal so we could take our new Explorer home. Took a little long once the deal was done to finalize everything but overall the experience was very good. This is our third vehicle from Grand Prairie Ford.
Business response:
Thank you for choosing Grand Prairie Ford for your third vehicle – that means a lot to us! We're happy to hear Jackie was patient in working with you to find the right time for your trade-in and the perfect Explorer for your needs. It sounds like he, along with the management team, went the extra mile to get you a deal you're happy with. We appreciate your understanding that finalizing paperwork can sometimes take longer than expected. We're always looking for ways to streamline the process while maintaining accuracy. Congra... read more
The service at Grand Prairie Ford is spectacular. Cassondra was patient and did not present high pressure sales. I recommend Grand Prairie Ford and Cassondra to everyone
Business response:
Wow, thank you so much for the kind words! We take pride in providing exceptional service, and we're thrilled to hear Cassandra exceeded your expectations with her patience and helpfulness. We'll be sure to pass your compliments on to her! At Grand Prairie Ford, we're committed to making the car buying experience stress-free. If you're ever in need of anything in the future, please don't hesitate to ask for Cassandra or any of our friendly team members. We appreciate your business and look forward to seeing you again down th... read more
Jackie did an amazing job at getting us in not one but two vehicles that were in our price range and made sure we were happy.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Jackie went above and beyond to find the perfect vehicles for you, not just one! Finding cars that fit your budget and preferences is a key part of the car buying experience, and we appreciate you acknowledging Jackie's efforts. At Grand Prairie Ford, we strive to ensure customer satisfaction, and it sounds like Jackie made sure you left happy with two new vehicles! We'll be sure to pass on your kind words to her – she'll be happy to know her dedication is appre... read more
Jackie always makes us fell like family. He takes the time make sure you are not only getting the right car for and your family but the best deal. Thanks again Jackie, until next time sir.
Business response:
We're delighted to hear that Jackie makes you feel like family at Grand Prairie Ford! Thank you for taking the time to leave such a heartwarming review. At Grand Prairie Ford, we believe in building relationships with our customers and understanding their needs. It sounds like Jackie truly embodied that philosophy by taking the extra time to ensure you found the perfect car for your family. We appreciate you acknowledging his dedication to finding you the best deal possible. Finding the right car at the right price is import... read more
Grand Prairie Ford has a 4.3 star rating with 10,560 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.