Grand Prairie Ford

Business response:

We're so happy to hear about your positive experience with our service crew! Their dedication to our customers is what truly sets them apart. Thank you for recognizing their efforts to go above and beyond. We appreciate your business! 

Business response:

Thank you for your positive review! 

Business response:

We're so proud to have earned your trust! Thank you for choosing Grand Prairie Ford for both the purchase of your F-150 Powerboost and your service needs. It's fantastic to hear that Anthony and his service team consistently take care of your needs in a timely manner. That level of customer service is what we strive for, and we appreciate you recognizing their dedication. Your loyalty means a lot to us – knowing you'll return for future purchases and services is a huge compliment! We'll continue to work hard to gain the trus... read more

Business response:

Wow! This review makes our day! We strive to deliver on all these aspects, and it means a lot to hear we achieved that for you. We'll be sure to pass your compliments on to the entire team! Thanks again for choosing us, and we look forward to seeing you again soon for another speedy service experience. 

Business response:

Thank you for taking the time to leave such a thoughtful review! We're so glad to hear that you were impressed with our communication, workmanship, and overall service – that's exactly what we strive for! We understand a lengthy wait can be frustrating, and we apologize if the repair took longer than anticipated. For complex repairs like this, we prioritize doing the job thoroughly and correctly. Your feedback helps us continuously improve our customer experience. We appreciate your patience and are thrilled you're happy wit... read more

Business response:

Thank you for taking the time to leave a review! We appreciate your understanding about the wait time and we're thrilled to hear that the service technician was informative and kept you updated. We strive to provide excellent service, and it's comments like yours that let us know we're on the right track. We hope to see you again soon! 

Business response:

We're thrilled to hear you had a great experience! Thank you for the 5-star review. It sounds like Antonio did a fantastic job keeping you informed of your vehicle's progress throughout the service. Excellent communication is important to us, so we appreciate you recognizing Antonio's efforts as a great customer service technician. We'll be sure to pass on your kind words to him. 

Business response:

This review makes our day! Thank you for the amazing 5-star rating. We pride ourselves on being timely, diagnosing issues accurately, and getting your car looking its best. We'll be sure to share your kind words with the entire team. 

Business response:

Hi Dawn, Thank you for your review. We are pleased to hear that our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.