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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My Saleperson Ron was awesome very helpful and knowledgeable about what I was telling him I needed. Definitely recommend Grand Praire Ford and look for Ron when you go. You want be disappointed.
Business response:
We're so glad to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recognizing Ron's helpfulness and knowledge. It means a lot to us that he was able to understand your needs and find the perfect car for you. We appreciate your recommendation and letting others know to look for Ron when they visit. We're confident he can provide the same exceptional service to everyone! Congratulations on your new car, and welcome to the Grand Prairie Ford family! Please don't hesitate to reach out if you have any ques... read more
Service was great, he got me in and out quickly. Grand prairie Ford has a huge selection.
Business response:
Thank you for the fantastic review! We're thrilled to hear that your service experience was quick and efficient. We know your time is valuable, so getting you back on the road quickly is a priority. It's also great to hear you were impressed with our huge selection! Having a variety of vehicles to choose from allows you to find the perfect fit for your needs. Thanks again for choosing Grand Prairie Ford!
This is my second purchase with Jackie, he makes this process too easy. I got the truck I wanted, the way I wanted it well before date promised. Jackie is amazing at what he does, if you are in the market for a new ford come see Jackie you will not be disappointed!
Business response:
We're so happy to hear you had another fantastic experience with Jackie! Making the car buying process as easy as possible is what we strive for, and it sounds like Jackie delivered once again. We're thrilled you got the exact truck you wanted, even well ahead of schedule! Thank you for the high praise – we'll be sure to pass your kind words on to Jackie. If anyone is looking for a new Ford and wants an amazing experience, Jackie is definitely your guy! Thanks again for choosing us, and congratulations on your new truck!
Such a refreshing feeling coming from an awful experience at another dealership. So friendly here and such a clean facility. Got my dream truck 🤩
Business response:
We're so happy to hear your experience was a refreshing change, Corbin! We understand that car buying can sometimes be stressful, and we appreciate you trusting us after a negative experience elsewhere. At Grand Prairie Ford, we strive to create a welcoming and friendly environment for all our customers, and it sounds like we achieved that for you. We're also glad to hear our facility was clean and inviting! Congratulations on getting your dream truck – that's fantastic! We're thrilled we could play a part in helping you fin... read more
On March 26, 2024, I was involved in an accident that resulted in my 2022 Ford Explorer Limited being damage beyond repair. I contacted several Ford Dealers in the area for a replacement. I personally visited the dealership where I purchased the 2022. Grand Prairie Ford staff was superior to the other dealership. They wanted to sale me a vehicle. I was completely satified every step of the way. Their followup after the sale has been outstanding. They definitely earned my admiration. Thanks Joe Pachinko and Grand Prairie Ford... read more
Business response:
We're so sorry to hear about your accident, but incredibly grateful you're safe. Thank you for choosing Grand Prairie Ford again to replace your 2022 Ford Explorer Limited. It means a lot that you found our staff to be superior to others, and that they focused on finding the right vehicle for you, not just a sale. We strive to provide a completely satisfying experience at every step, and we're thrilled to hear Joe Pachinko and our team achieved that for you. We'll be sure to pass along your kind words, especially to Joe. Our... read more
Could not have had a better experience with the purchase of my new vehicle…. Great team at Grand Prairie Ford… my son said you were great people… he was spot on … thank you
Business response:
We are absolutely thrilled to hear you couldn't have had a better experience purchasing your new vehicle! Our team strives to make every purchase smooth and enjoyable, so your feedback truly means a lot. We'll be sure to pass along your kind words to the entire team – especially knowing your son thinks we're 'great people,' that makes our day! Thank you for choosing Grand Prairie Ford, and congratulations on your new car! We look forward to keeping you happy on the road for miles to come.
If you need a new vehicle Go see Jackie Mercer if you want a great deal see this guy he gets the job done,great customer service at Grand Prairie Ford Thanks DW
Business response:
We're thrilled to hear you had a fantastic experience at Grand Prairie Ford! Thank you for recommending Jackie Mercer! We appreciate you recognizing his excellent customer service and ability to get you a great deal. Jackie takes pride in making the car buying process smooth and enjoyable for our customers. We're glad you found the perfect vehicle and that Jackie exceeded your expectations. Thank you for choosing Grand Prairie Ford! Please let us know if there's anything else we can assist you with in the future.
Had great experience at Grand Prairie ford salesman Parker works really hard to make a deal that benefits the buyer was greeted with in 2 minutes of arrival and I appreciate the hospitality and service I received I will definitely do business with this dealership in future
Business response:
We're thrilled to hear about your positive experience! It sounds like Parker went above and beyond to find a deal that worked for you. A warm welcome and exceptional service are what we strive for, and we're happy Parker delivered on those promises. Thank you for recognizing his hard work, and for choosing Grand Prairie Ford! We look forward to serving you again in the future.
It was a experience, great customer service, and very helpful. We got what we wanted.
Business response:
We're thrilled to hear it was a great experience for you! At Grand Prairie Ford, we strive to provide exceptional customer service and help our customers find exactly what they're looking for. So we're delighted to hear we achieved both those goals for you. Congratulations on getting what you wanted! We hope it brings you lots of joy and satisfaction. Please don't hesitate to reach out to us if there's ever anything else we can do for you.
Grand Prairie Ford has a 4.3 star rating with 10,560 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.