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Grapevine Ford
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Customer service needs improvement.
Business response:
Iheanacho, thank you for taking the time to share your experience with us. Your input matters & helps us get better. We welcome any additional feedback you may offer to help us better serve you and your 2020 Lincoln Aviator.
Did a good job. Will be making this location my go to for all service going forward
Always very pleased with my Service Advisor Azalia and the work done.
Good service Uber ride to my home
Anthony was attentive and thorough on the needs for my truck.
Great and quick service! Anthony is a great service advisor.
I always have satification when I take my Aviator to Grapevine Ford Lincoln for any service. My Service Advisor, Heath Thimons, is the best.
Philip was a great service advisor!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Philip provided you with exceptional service. Your recognition of our team means so much to us at Grapevine Ford, and we look forward to serving you again.
Did not have AT fluid to meet my service timing despite their app specifying the need for the AT flush a week before when the appointment was made. Lots of reasons for this, none good.
Business response:
Colin, thank you for taking the time to share your feedback. We apologize the dual-clutch trans fluid specific to your 2014 Focus was not available for your appointment. Your experience matters and this input helps us improve our processes and support.
Frequently asked questions about Grapevine Ford
How is Grapevine Ford rated?
Grapevine Ford has a 4.4 star rating with 16,956 reviews.
When is Grapevine Ford open?
Grapevine Ford is closed now. It will open tomorrow at 7:00 a.m.