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Grapevine Ford
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Pete Roshell is the best service advisor in America! Always is true to his word and great communicator!
Heath and the service team always take good care of us. I go the extra mile to make sure our vehicle is insured good shape.
Excellent and prompt service by the entire Grapevine Ford Service team.
Happy the Cafe is reopened. Thank you for washing and vacuuming my Escape. I didn't have an appointment, but Quick Lane service shouldn't take close to 3 hours. The price is right. Alfredo does his best to satisfy the customers.
Business response:
Thank you for taking the time to share your experience! We're glad to hear you're happy about the Café reopening and that you appreciated the wash and vacuum of your Escape. While we're pleased the pricing met your expectations and that Alfredo took great care of you, we understand your concern about the wait time at Quick Lane. Your feedback is valuable, and we'll use it to continue improving our service experience. We appreciate your visit and look forward to serving you again!
Out Standing Service from Jody McPhail since 2022 after my Expedition Timberline purchase from showroom floor. Jody should be promoted to Service Mentor and train all incoming Service personnel on the Grapevine Ford Lincoln Service Way.
Business response:
Thank you for your outstanding feedback! It's wonderful to hear that Jody has consistently provided top-tier service since your 2022 Expedition Timberline purchase. Your recommendation speaks volumes, and Jody's dedication and professionalism clearly make a lasting impact. We truly appreciate your continued trust and support!
My service was fast, efficient, and easy. I wouldn't consider going anywhere else.
Fast and efficient. Easy recall fix with shuttle both ways.
Everything went very well. Service Advisor Brendon was very attentive, and service completed in timely manner. I have received consistently good service over the 4 years of ownership.
Have an excellent relationship with my Service Advisor who collaborated with me on my car's service and timing.
Frequently asked questions about Grapevine Ford
How is Grapevine Ford rated?
Grapevine Ford has a 4.3 star rating with 14,085 reviews.
When is Grapevine Ford open?
Grapevine Ford is open now. It will close at 8:00 p.m.