Grapevine Lincoln's cover image

This profile has been claimed by the business owner or representative.

Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
Select a rating
Dennis Miles's profile image
Dennis Miles 
7 years ago

best buying experience on my first attempt The online shopping process is the best experience I’ve encountered. The agent who was assigned to me, kept me informed at all times. She was flexible and willing to answer all my questions and concerns. I thought I was going to be rushed into signing documents as is the norm with other dealers but that was not the case. I was given time to review and ask questions on every document I was given to sign. Best online shopping experience ever! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Stephen Wayne Thomas's profile image
Stephen Wayne Thomas 
7 years ago

Laura Benevides is the best! I cannot say enough about the great service I received at Grapevine Ford. Laura Benevides had my repairs done quickly, and was great at keeping me informed on all aspects of my service. She was very knowledgeable and friendly on the phone and in person. Laura reminds customers of what good, reliable service SHOULD BE like everywhere. Thank you Grapevine Ford for everything, including hiring Laura Benevides! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Ryanvela's profile image
Ryanvela 
7 years ago

Jose Ayala Make sure you ask for Jose Ayala, awesome guy and made everything go so fast and painless. I even got my existing car's oil changed while I purchased a new Ford Focus. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Bradley's profile image
Bradley 
7 years ago

Senior management went above and beyond The process took a little whileBut the end result was what I wanted. I left feeling good about my purchase.I definitely recommend buying from Grapevine Ford. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Rachel Smith's profile image
Rachel Smith 
7 years ago

New Owner of Expedition I found a Ford Expedition online and located it at this dealership. I have bought quite a few vehicles mostly through Toyota & Nissan. I will have to say that it is not always a pleasant experience working through the entire purchase process. This was my first time at this dealership and I was overwhelming surprised that it was such a positive experience and easy process from start to finish. Each and every person I encountered from the moment I walked in the showroom until I walked out the door were ... read more

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Jay's profile image
Jay 
7 years ago

Revised Review Reid Harmon did a great job with helping me get a new F-150 and in short order. My previous review comments were correct but the score showed all 1 star because I was in a hurry and was used to the highest ratings being the ones on the left, and doing it on an iPhone is kinda hard to see :). These are now marked correctly as 5 Stars :) 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Ford fusion 2018's profile image
Ford fusion 2018 
7 years ago

Ford fusion 2018 I appreciate the sales personnel and the finances department who were not only professional but took it upon themselves that I got a good car.Thank you all and I appreciate you all.I'm enjoying my 2018 ford fusion. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Dub Summers, Customer Loyalty Director 

Raul G (Loyal Ford Owner)'s profile image
Raul G (Loyal Ford Owner) 
7 years ago

Raul & Louise Our salesperson Rob Thurber was great. He was professional and took care of every detail all the way through financing. I would recommend visiting Grapevine Ford for your new car needs. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Dub Summers, Customer Loyalty Director 

girlpower's profile image
girlpower 
7 years ago

Love this place!! I just keep coming back! Everyone is genuinely nice and really work with me to get what I want. I love Lincoln's and will only go to Grapevine Lincoln for my vehicles. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Dub Summers, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.