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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Happy Customer This was my first purchase from Grapevine Ford and I was very pleased with my experience. I researched the inventory over the internet, found what I wanted, and worked with Devin Bear their internet salesman. When I went up to test drive my vehicle Devin was friendly, knowledgeable, and professional. I will definitely recommend this dealer to my friends.
new Ford Ranger Shopping for a new vehicle. Grapevine Ford Internet sales team was aggressive in trying to get my business. Got a good deal and liked my sales associate Matthew and the Finance guy as well.
Oil and Fuel Filter change Dropped my F350 off for Oil change and fuel filters change. Andy was awesome and got it done quickly. Service shuttle drove me to work and picked me up to bring me back to Dealership after service was complete.
Oil change with appointment The work was fine as far as I can tell. I’m disappointed that it took 2 hours to do an oil change on a Tuesday morning when I had an appointment. I don’t understand why the schedule is loaded so heavily that an oil change can’t be done right away at the appointed time.
Business response:
Hey there, Ken. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We are very sorry for this and would love to see what we can do to earn back your trust. Please contact me, Venny Diaz, Service Manager [email protected].
Awesome customer service experience Went to find out about pre owned vehicles. Jeff my sales rep spent over 4 hours with my wife and I going back and forth on what vehicle was the best for us. He never pressured us and was patient with us the whole time. When I plan on buying my next vehicle I will definitely come back!!
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Monica very happy they worked with me and they looked for options it struggled a little but for my credit but but Mr. Reid Harmon helped me a lot I recommend it
Business response:
Thank you for sharing your experience Monica. We thank you for being a Grapevine Lincoln customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director
Truck buying Salesman Devin Bear is one of the most professional and personable sales rep I’ve ever had the pleasure of working with. Devin consistently followed up with me and sent me emails on potential trucks I would like. Thank you Devin for all your help buying my new STX!
Business response:
Thank you for the kind words Jason! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director
Expedition Purchased a new expedition. My sales person and finance manager were amazing. Thank you grapevine ford for taking the time to thouroghly explain every option and feature as well as making it such an easy buying experience.
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director.
Will buy here again! Loved the Experience! The experience from the moment you walk in is very welcoming. Negotiating was very fair and getting to know the sales team was a pleasure. Finance was a breeze and got to know our guy sharing stories about family as well. Personal and caring. And the Cafe there was a bonus. It wasn't just about buying a car, they made us feel like family. We found out dealership! Thank you all!
Business response:
Thank you,bethe! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Stephanie Maggio, Customer Loyalty Director.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,692 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.