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Grapevine Lincoln

4.5

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Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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Jason's profile image
Jason 
6 years ago

Truck buying Salesman Devin Bear is one of the most professional and personable sales rep I’ve ever had the pleasure of working with. Devin consistently followed up with me and sent me emails on potential trucks I would like. Thank you Devin for all your help buying my new STX! 

Business response:

Thank you for the kind words Jason! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director 

Joseph Johnson's profile image
Joseph Johnson 
6 years ago

10/10 would do business again. This dealership is great. They helped me get into my new Ford fusion! Also helped my brother on law and my sister into their new cars! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Stephanie Maggio, Customer Loyalty Director. 

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Kyle 
6 years ago

New F-250 Purchase my new F-250 from Grapevine Ford Cameron Hedblom was amazing! He knows those trucks like the back of his hand. He made a smooth and pressure free buying experience. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director. 

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Bethe 
6 years ago

Will buy here again! Loved the Experience! The experience from the moment you walk in is very welcoming. Negotiating was very fair and getting to know the sales team was a pleasure. Finance was a breeze and got to know our guy sharing stories about family as well. Personal and caring. And the Cafe there was a bonus. It wasn't just about buying a car, they made us feel like family. We found out dealership! Thank you all! 

Business response:

Thank you,bethe! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. Stephanie Maggio, Customer Loyalty Director. 

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Camille 
6 years ago

Expedition Purchased a new expedition. My sales person and finance manager were amazing. Thank you grapevine ford for taking the time to thouroghly explain every option and feature as well as making it such an easy buying experience. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Stephanie Maggio, Customer Loyalty Director. 

Beth Keeton's profile image
Beth Keeton 
6 years ago

Wonderful experience! Loved my experience here buying a used Toyota Camry. David (Sparky), James, and Nolen were super helpful, made sure we were comfortable, and worked within our budget so that we could feel confident leaving the lot with our car. Would highly recommend them! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director. 

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RobertSieg 
7 years ago

Very polite We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Freddie V. Ford's profile image
Freddie V. Ford 
7 years ago

Nissan 2013 Juke Michael Ellsworth was sales person and he demonstrated knowledge and professionalism. He was patient and understanding and did not use pressure tactics to make the sale. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Crystal Thomas's profile image
Crystal Thomas 
6 years ago

What Happened to Their Customer Service????? I've been a Ford customer for years. During my last two maintenance visits I've requested the car be washed, only to find out the washing unit was out of service. When getting my car today it was even more dirty then when delivered (plastic cover on seat - mat in floor - fingerprints all over the car). Quantity seems to have taken over Quality of service. 

Business response:

Hello, we take customer satisfaction very seriously here at Grapevine Ford, and we'd love to hear more about your experience. Please reach out to me, Stephanie Maggio, Customer Loyalty Director, at (817)481-3531 or email at loyaltydirector@grapevineford.com. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.