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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,415 reviews
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BDB's profile image
BDB 
2 years ago

Hassle Free Staff was very friendly, patient, knowledgeable, and followed up. No pressure sales process. I wouldn’t hesitate to recommend this dealership to friends, family or neighbors. 

Business response:

Thank you for your review! 

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Kenny 
2 years ago

Great experience Walked in with lots of questions. Doni is incredible. The car buying experience I’ve ever had. Make sure you ask for Doni for a great experience buying your new or used car. 

Business response:

Thank you for your review! 

Charles's profile image
Charles 
2 years ago

Great Prices, friendly staff I’ve been looking for an F-150 and searched multiple dealers for the best prices. (In fact I drove up from Waco). Grapevine Ford had the best prices and the overall service was great. Would highly recommend them if you’re shopping for a new truck. 

Business response:

Thank you for your review! 

Joseph R's profile image
Joseph R 
2 years ago

Great experience!!! The people there are very friendly and helpful. No pressure to buy. Worked very hard to get the best and fair deal. Very professional from beginning to end. Worked as fast as possible from the point of walking in to the end of the deal when we drive away. Competitive pricing and finance!!! Enjoyed the experience. 

Business response:

I’m glad you had a great experience, Joseph. Please let us know if we can help you with anything in the future. --Customer Loyalty Director 

Rick Bay's profile image
Rick Bay 
2 years ago

My Buying Experience from Grapevine Ford This actually turned out to be a great experience especially when it comes to car shopping. I started working with Aaron Thomas online and ended up at the dealership working with Blane Castorena to complete the deal. My finance person Tranh Nguyen was extremely efficient and helpful. Thank you for a great buying experience... 

Business response:

I'm happy to hear it, Rick! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Customer Loyalty Director 

Brittney's profile image
Brittney 
2 years ago

Great experience! Had such an awesome experience at Grapevien Ford! My salesman Andrew did a wonderful job helping me out with buying a new Bronco Sport. I’ll definitely buy from him and then again! 

Business response:

Thank you for the kind words, Brittney! I am happy to hear that we could help. Please let me know if you need anything else. --Customer Loyalty Director 

Bob G's profile image
Bob G 
2 years ago

Best possible experience Sandy and Matthew went out of their way to provide the best showroom/sales experience. Not only were the sales staff insightful and helpful but everyone involved were worth the 5star rating. 

Business response:

Thank you for your five-star review! 

Monty's profile image
Monty 
2 years ago

Great Service!! Astounding service. Gabriella P and Garry really helped me out. My new car is great and I got a fair value for my trade in. 

Business response:

Thank you for your five-star review! 

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Don Millard 
2 years ago

MANAGER DIDN’t CARE TO HELP Purchased a vehicle online. Things went well, until time to pickup car. (Wire transfer paid 100% cash sale) Vehicle we were told, could be put on hold up to three days. No mention of this till after the fact. Drove over hour to get car. The wheels fell off the process. Sale manager really didn’t care. Took the excitement out of the day leaving a great deal of frustration. To the salesman credit, he later personally delivering the car late afternoon next day. Salesman was new give him 5 stars, sale... read more

Business response:

Hi Don. Thank you for the feedback, and I am very sorry you felt misled. We will be looking into your complaint further to address the issues you came across. We’d like to discuss your complaints and see if there’s anything we can do to address these concerns. Please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,415 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.