Grapevine Lincoln

4.6

Car Dealers
Grapevine, TX

About this business

Automotive Car Dealers

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 8:00 p.m.
Tue	7:00 a.m. to 8:00 p.m.
Wed	7:00 a.m. to 8:00 p.m.
Thu	7:00 a.m. to 8:00 p.m.
Fri	7:00 a.m. to 8:00 p.m.
Sat	7:00 a.m. to 8:00 p.m.
Sun	Closed

4.63,615 reviews

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MustangSodaPop

5 years ago

Great service and I love the car I bought a used 2017 GT, working with Mikey, and he was very responsive and provided great service. He worked with me and got me the car I wanted in very short time.

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

HarrietJ

5 years ago

Buyer From the moment I entered the doors to the end exceeded my expectations. Luis Rivera was excellent, truthful and easy to work with. He listened and didn’t act like a traditional beat you over the head pressure salesperson.

Business response:

Thank you, Harriet. I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

alex

5 years ago

awesome experience at this dealership Worked with Ty, and the finance manager Zach! They were extremely professional and made us feel very comfortable. Love my truck!!!

Business response:

Thank you, Alex! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

Steve

5 years ago

Steve Guynes Brad and Sandy were both great to work with. They are very professional and know what they are doing. This is the 2nd car I have bought from them. I highly recommend the dealer.

Business response:

Thank you, Steve! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director

Jeff

5 years ago

Bought a new Nautilus. Salesman - Michael was very helpful, knowledgeable and most of all, not pushy for a sale. The whole process was seamless. I even bought an extended warranty for the first time in my lifetime.

Business response:

Glad we could help, Jeff! Thank you for taking the time to rate us. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

Doug

5 years ago

Ford F-150 Hayden was my salesman. I had told him yesterday what I wanted to see. However, I changed my mind to a lesser vehicle. Hayden didn’t try to force the more expensive vehicle on me and has me drive the vehicle I now wanted. Negotiations were easy as was financing. They didn’t try to upsell me on a bunch of warranties, etc. Overall, a very pleasant experience.

Business response:

Thank you, Doug. We appreciate you taking the time to share your experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director

Chris I

5 years ago

New car owner Very satisfied with Paul Sanchez in sales and Joe Gobea in Finance. Looking forward to a good relationship with grapevine Ford. Thanks for the experience.

Business response:

Thank you for sharing your experience, Chris. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director

Lexie Pike

5 years ago

Awesome Experience! Jimmy Wacker took such awesome care of me these past few days! He wasn’t just trying to make a sale, he wanted to ensure that I had a vehicle that I loved and was comfortable with both physically and financially. Today he had the perfect vehicle for me and helped me through the whole process. I definitely had an amazing experience at Grapevine Ford.

Business response:

Thank you for the kind words, Lexie! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director

Amanda Jacks

5 years ago

Could have been better They worked with me on a vehicle that was being shown to another couple. When we agreed to numbers and they ran my credit, all was fine. 10 minutes later they tell me there is an issue and that particular truck is no longer available. After reading reviews, I see this is a common issue with them. With that said, they did attempt to make it right by offering a more expensive truck but at same price. They added an extended warranty at “no cost” by lowering my APR to keep payments the same. I knew this ta... read more

Business response:

Hi Amanda. We appreciate you taking the time to rate us and providing feedback. If there is anything we can do to restore your trust in us, please contact me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or email at loyaltydirector@grapevineford.com.