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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
New car owner Very satisfied with Paul Sanchez in sales and Joe Gobea in Finance. Looking forward to a good relationship with grapevine Ford. Thanks for the experience.
Business response:
Thank you for sharing your experience, Chris. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. --Juan Cruz, Customer Loyalty Director
Awesome Experience! Jimmy Wacker took such awesome care of me these past few days! He wasn’t just trying to make a sale, he wanted to ensure that I had a vehicle that I loved and was comfortable with both physically and financially. Today he had the perfect vehicle for me and helped me through the whole process. I definitely had an amazing experience at Grapevine Ford.
Business response:
Thank you for the kind words, Lexie! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Could have been better They worked with me on a vehicle that was being shown to another couple. When we agreed to numbers and they ran my credit, all was fine. 10 minutes later they tell me there is an issue and that particular truck is no longer available. After reading reviews, I see this is a common issue with them. With that said, they did attempt to make it right by offering a more expensive truck but at same price. They added an extended warranty at “no cost” by lowering my APR to keep payments the same. I knew this ta... read more
Business response:
Hi Amanda. We appreciate you taking the time to rate us and providing feedback. If there is anything we can do to restore your trust in us, please contact me, Juan Cruz, Customer Loyalty Director, at (817) 481-3531 or email at loyaltydirector@grapevineford.com.
Grapevine Ford was great to deal with and fair. Enjoyed the experience. Great folks. Knew what I wanted going in it was quick all the way through the process. Thanks guys for making this easy.
Business response:
Thank you, Greg! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Very Satisfied Customer Very courteous, professional and friendly service from Ken in Sales and Gary in Finance. It couldn’t have been a more satisfying and pleasant experience. Excellent pricing, customer focused, no high pressure sales tactics and excellent inventory. I highly recommend this dealership if you are in the market for a Ford.
Business response:
Thank you for the kind words, Randall! I am happy to hear that we could help. Please let us know if you need anything else. --Juan Cruz, Customer Loyalty Director
Great deal and great service Everybody who works there seem very cool and down to earth, but a lot of thanks goes to Chris Curtis because he was very thorough with the information he gave to us and was very understanding.
Business response:
Happy to hear it! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
New Vehicle Purchased a new vehicle at Grapevine Ford. The customer service and the process was very straightforward and smooth. Highly recommend Grapevine Ford. Very friendly staff.
Business response:
Thank you, Dean! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Great buying experience Professional, courteous, and knowledgeable service. Actually, ended up with a better financing deal than what I brought to the table.
Business response:
Happy to hear it, Jeff! Thanks for taking the time to share your experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Good, quick and helpful service. Ken the internet sells manager was very helpful and prompt. His colleague in the business department was great. The bargain and car far exceeds our expectations.
Business response:
Thank you for the kind words, Donald! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.5 star rating with 3,276 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.