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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Johnny D I was going to buy the same car from a Florida dealer the next day but I saw the same one at Grapevine Ford. I called and Eric answered the phone. I asked him to go personally inspect the car because they had just listed it and it wasn’t thru make ready. He didn’t ask any typical, stupid questions. He did what I asked and I told him what I wanted for trade and if they could match it I would make the 3 1/2 hour drive. They did and I purchased the car. I expected some surprises but there were none. They treated me wel... read more
Business response:
Thank you, JD! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
above and beyond I needed a car for my 16 year old son and Tonyo made it the easiest new car buying experience ever. Found what I wanted online and talked to him over the phone. Showed up and signed a few papers and was good to go. They went above and beyond by placing the vehicle on the showroom floor with a bow and had my son show up thinking he was picking me up to drop off my car for repairs. Another big plus is I already had my Interest rate I was willing to pay in mind from my credit union and they beat it by a full po... read more
Business response:
I'm happy to hear we could help, David! Thank you for taking the time to share your experience. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director
Excellent Car Shopping Experience I was in the market for a larger SUV and had an idea of 3 different models I was interested in. Ford was second on my list and after having a terrible experience at Dodge, I was pleased with Grapevine Ford. My saleswoman, Doreen listened to what I wanted, asked the right questions and found what I was looking for and more at a great price. The financing process was easy as I already secured pre-approval from Ford. They even gave me what I wanted for my trade-in! All in all, the entire experi... read more
Business response:
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Shelley Elkins Jacob H was awesome...so patient, kind And helpful. Very professional. i fell I made a new friend..... Everyone was very helpful. I needed to charge my phone and the girls at the front desk hunted and found me a charger to use from one of the staff......way above and beyond... thanks to all
Business response:
Thank you so much for the kind words, Shelley. I am happy to hear you had a great experience with us. Please let us know if we can help with anything in the future. --Juan Cruz, Customer Loyalty Director
Ford Fusion platinum I had a great experience here, big thanks to Willie for making my car buying experience so smooth and helping me find the perfect car for me and making sure I was provided with all the deals and the best warranty on my new car!!
Business response:
I'm glad you had a great experience, Niyah. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Manager The staff at Grapevine Ford was great! They were very busy the day we went but the salesman stayed focused on us. The finance guy was great!! I would go there again in a heartbeat.
Business response:
Thank you! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Expedition Second vehicle I have purchased from Grapevine Ford. We came back because our first experience was good. We would recommend them to our friends and family.
Business response:
Thank you, Mitchell! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Tania Brito Kye went above and beyond to make the whole buying process fast and pleasant. I would recommend Kye and Lincoln to my friends and family
Business response:
We're happy to hear it, Tania! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Great Dealer Very good experience at the dealership. Salesperson was knowledgable and easy to work with
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Grapevine Lincoln has a 4.5 star rating with 3,276 reviews.
Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.