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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
2020 Expedition I worked with Luis and had a very pleasant experience. I came from out of town and Luis had everything lined up when I arrived. No surprises. The finance team also got me a very good rate. Overall very happy.
Business response:
Glad we could help, Ryan! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director
Buying a new truck Bought a 2021 Lariat today. Totally pleased with my salesman (James) who couldn’t have been more helpful. Good experience! Looking forward to enjoying my beautiful new truck.
Business response:
Thank you for the kind words, Jack! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Leased a vehicle I was looking for a new Lincoln. Kye was very helpful and knowledgeable! He was pleasant to work with. While waiting for finance he went through the set up of the vehicle and set everything up for me to include pairing my phone.
Business response:
Thank you, Elaine! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director
Mrs. T. Devin in sales, Bruce in finance were very quick and friendly with us!! Thanks so much for making the process efficient for us. I would highly recommend to others.
Business response:
Thank you for the kind words, Mrs. T! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Customer We traveled 6 hours to pick up this car and the process was so easy. Chris had all of pur paperwork a d everything ready to go as soon as we got there.
Business response:
Glad we could help, Liz! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director
New truck purchase. Had an overall good experience. Steve did a great job taking care of what he could control. Spent alot of time waiting on getting to the trucks I wanted to see. Waited around on finance for a process that took 15 minutes.
Business response:
Glad to hear it, Howard! Thank you for taking the time to rate us. Let us know if you need anything else! --Juan Cruz, Customer Loyalty Director
Out of State Purchase Paperwork is taking awhile and required a lot of followup, but everything else has been very well executed. Car was almost perfect, aside from the mediocre cleaning job, one tiny paint chip, and a high sticker price.
Business response:
I'm glad you had a great experience, Rob. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Effective Overall is happy but wait too long for loan service , the Bryan is very helpful and nice ! The used car price is good !
Business response:
Thank you for sharing your experience, Jay. I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director
Shopping for a used car on icy day! I decided to shop for a used truck while burrowed in during the power outage. I left a message and on the second day where many businesses were still closed I received a return call. My wife and I made an appointment for the next day and drove into the dealership covered in ice and met our salesperson. Doni was very friendly and did a fantastic job having the prospect vehicle ready for purchase. The road conditions were fantastic for the 4wd feature and Doni was a trooper in the back seat ... read more
Business response:
Thank you for taking the time to recommend us, Paul and Christi! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director
Grapevine Lincoln has a 4.6 star rating with 3,615 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.