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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Good Staff didn't change towels after the first day. Location
Business response:
Dear Plamen, It's always a pleasure hearing from our guests. We're glad our location worked well for your trip and that your overall stay was pleasant. However, we apologize for any concerns about housekeeping, and we'll pass your comments along to them. Should you be in the area again, please come back to see us.
Stay away from video kiosk for checkin, motel good for a short trip to Sedona There was already a line at the checkin counter so we were prompted to checkin with their video kiosk. Never again! The lady on the other side of the video was nice, but frankly: The process took way longer than a regular checkin. As the kiosk was also standing close to the busy registration desk, we could barely understand anything she was saying. We ended up being checked in only for 1 night instead of two, which we only found out when our room c... read more
Business response:
Dear Anne, Thank you for offering feedback about your recent stay at our hotel. We're glad you enjoyed your time with us and our spacious accommodations, comfortable beds, and excellent shower. Your comments are important to us, and we'll use them as we continually work to improve our check-in process. It would be our pleasure to host you again in Sedona.
Poor
Fair
Poor Colazione insistente. Camera approssimativa Nulla
Fair
Fair Most disappointing was breakfast. No choices at all.Just few breads and little bits.Staff behaviour was not great.Couldnt even get our apple sliced by them.Promised better room then refused by saying we didn't pay for it even it was offered by them. It was clean,good location
Business response:
Dear Vik, We are sorry to hear that your recent stay fell short of expectations. We understand how a limited breakfast selection can affect the start of the day, and how small touches can make a difference in feeling well cared for. We also apologize for any confusion regarding the room assignment. Open communication and clarity are important, and we recognize how a misunderstanding in this area can be frustrating. Thank you for taking the time to share your experience. We hope to have the chance to welcome you back so we ca... read more
Bad Was bad my sejour. I didn't like anything, I pay $791 for a small hotel with a miserable breakfast.
Business response:
Dear Naomie, We are truly sorry to hear that your experience did not meet your expectations and that your stay did not reflect the value you hoped for. We always strive to provide a flawless stay; therefore, we regret that the hotel's overall feel and our morning offerings didn't meet your expectations. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. All our best, Nicole GM
Thin walls and noisy, don't stay here if you want peace and quiet. Our room was on the 1st floor and any time spent in the room was listening to ppl above us walking around and stomping on the floor (to the point our room and window was shaking on and off for about 2 hours one evening). It was so bad we had a hard time sleeping, then were woken up both days by 6am from the noise above us. I could not wait to leave and go home just to get some sleep. The room was very clean and the breakfast bar was clean and had nice items
Business response:
Dear Mary, We regret to hear that noise disturbances impacted your stay, and we understand how frustrating this can be when it prevents you from resting comfortably. We sincerely apologize that this led to multiple interruptions during your stay and ultimately made your experience less enjoyable. At the same time, we are glad to know you found your room clean and appreciated the breakfast service and selection. Maintaining cleanliness and providing a well-kept dining area are important to us, and we are pleased that those as... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.