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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay for a night The breakfast was not good , very plain not even juice The breakfast area very small and uncomfortable Bedrooms comfortable and clean
Business response:
Dear Priscila, Please accept our gratitude for taking the time to review your stay at GreenTree Inn Sedona. We are glad to hear that the room was clean, comfortable, and met your needs. We are sorry that the breakfast offering and seating area did not meet expectations. We have shared your comments with our team for review as we continue to improve the overall experience. We appreciate your great feedback and hope to have you as our guest again. All our best, Nicole GM
Good stay, good location. Not being buried in plastic waste would be even better ;) Lots of plastic waste throughout the stay. Both breakfast and the room was littered with one-time use plastics. Clean stay. Good sized room. Location close to most hikes.
Business response:
Dear Hang, It’s great to hear that you enjoyed a smooth visit overall and found the area convenient for exploring, and we are pleased that the room size and overall upkeep at GreenTree Inn Sedona added to your comfort. We also appreciate your thoughts on the amount of single-use materials you noticed during your time with us. We understand how important sustainability is to many of our guests, and your feedback is a helpful reminder of where we can continue to make meaningful improvements. Our team is actively exploring ways... read more
Fair The metal bed was horrible. Please change. The bed is very noisy. Not good. Location is perfect. Towel and cleaning service was great. Thank you.
Business response:
Dear Mark, Thank you for taking the time to share your thoughts with us. We are glad to know that a few aspects of your stay brought some ease, and we truly appreciate your acknowledging the efforts of our team. However, we are genuinely sorry that the comfort of your room was affected by the condition of the bed frame. That’s not the kind of rest we want our guests to experience, and your note is already being shared with our team so we can address it properly. We value your feedback and hope to have another chance to offer... read more
Fair Colazione misera, no acqua calda la sera Pet friendly ma a 30 dollari al giorno di sovrapprezzo . Comodo parcheggio
Business response:
Dear Roberta. Thank you for taking the time to share your experience with us. We are pleased to know that having a pet-friendly option and convenient parking made parts of your visit easier. At the same time, we are genuinely sorry for the inconvenience you faced during your stay. Experiencing issues with breakfast and not having reliable hot water in the evening is understandably frustrating, and it’s not the level of comfort or consistency we want for any guest. Your feedback is incredibly valuable, and we will be reviewin... read more
Disappointing
Très déçue J'ai pris une chambre supérieure avec vue. Vue gâchée par les escaliers devant. La chambre était composée de 2 pièces. La première avec le salon et la soi-disant vue, était très sombre, avec du mobilier très "cheap", sol pas très propre. La seconde, la chambre en soi, avec fenêtre qui ne s'ouvrait pas, petits débris sur les côtés, stores effilés, parquet laminé mal assemblé présentant des trous, fils du téléphone longueur xxl pas très joli, sol pas très propre. Lit en soi OK et salle de bain OK. Dans toute la cham... read more
Business response:
Dear Céline, Thank you for taking the time to share your experience with us. We are truly sorry to hear that several aspects of your stay did not meet the comfort and ease you were hoping for, and we understand how disappointing this must have been. Your feedback is crucial to us, and we are carefully reviewing the concerns you have raised so that we can make meaningful improvements. We appreciate your honesty and hope we’ll have an opportunity in the future to offer you an experience that feels far more enjoyable and effort... read more
Fair Way too expensive for the type of room. More like a motel. Rooms are small
Business response:
Dear Anne, Thank you for choosing us during your visit to Sedona. We appreciate your comments regarding the value of your stay and assure you that we take careful consideration to ensure we are competitively priced for our area and season. Our goal is to provide all of our guests with exceptional service and amenities; therefore, we regret that we did not meet all of your expectations. Your feedback is essential as we continually strive to enhance our guest experience. We do hope that you will consider returning to allow us ... read more
Disappointing Run down. Lousy breakfast. Expensive Location
Business response:
Dear Arand, Thank you for your feedback. We're glad you appreciated the location, though we're sorry to hear the property and breakfast did not meet your expectations. Your comments about value and upkeep are noted and will help us as we work on future improvements. Sincerely, GreenTree Inn Sedona Management
Very disappointed with this establishment and the price is out of line with what they provide. I had a difficult time getting a local channel on the TV for news and weather. When I checked out early the desk person never even asked if there was a problem. Poor front desk skills. Very Little.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet your expectations. Your feedback regarding the TV, front desk service, and overall value is concerning, and we are addressing these matters with our team to ensure improvements are made. Guest satisfaction and comfort are very important to us, and we regret any inconvenience caused during your visit. Your comments help us identify areas where we can enhance our service and communication. We appreciate you bringing these issues to our attention and hope to have th... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.