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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor No gas fireplace. Terrible couch Smelly employee Bed very hard Paid an extra $100 for unsleepable couch
Business response:
Dear Sheble, On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always strive to provide a flawless stay; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. We are committed to prioritizing the comfort and satisfaction of our guests above all else. Therefore, we hope you will revisit us so we can show you the experience you... read more
Fair Микроволновка в номере не работала, замок двери в туалет был сломан Отличное расположение, подогреваемый бассейн и джакузи, чистота
Disappointed with the lack of a hot shower in the mornings. Shower was not hot. Heating unit was wonky. Phone in room did not work. Location was good.
Good location, poor facilities and overpriced Old budget motel with poor facilities that do not tie in with the marketing Location
Business response:
Dear Paul, We sincerely regret that your experience did not meet your expectations, particularly regarding the condition of our amenities and the overall value. Your observations are important, and we take them seriously as we continually strive to improve the quality of our accommodations. We truly hope you will consider giving us another opportunity in the future, so we can provide a more comfortable and satisfying stay that better reflects the standards we aim to uphold. All our best, Nicole GM
Poor Bas breakfast Location
Business response:
Dear Kim, We appreciate you sharing your thoughts. It is great to hear that you enjoyed our location, although we are sorry the breakfast didn’t meet your expectations. Your feedback is important to us, and we are continually looking for ways to enhance our guests' experiences. We understand how essential a good breakfast is to starting your day off right, and your comments will help guide improvements. We hope you’ll consider giving us another opportunity to offer you a more satisfying stay in the future. All our best, Nico... read more
foto's gaven geen realistisch beeld Ontbijt was zeer beperkt, enkel brood met confituur en muffins. Ontbijtruimte met slechts 3 tafeltjes voor heel complex.
Business response:
Dear Mary-Ann, We appreciate you taking the time to share your experience. We understand that the breakfast offerings and limited seating may not have provided the start to the day you had hoped for, and we sincerely regret any inconvenience this caused. Your feedback is important, and we will share it with our team as we explore ways to enhance both the variety and presentation of our breakfast, as well as the comfort and capacity of the dining area. We hope to have the opportunity to welcome you back for a stay that exceed... read more
Bad Didn’t realize there were no elevators Angel who checked me in. The room was great.
Business response:
Dear Joanne, We are pleased that Angel made you feel welcome upon arrival and that your room provided all the comforts you expected; it’s always nice to hear when our team helps set the tone for a stay. That said, we understand that not having elevators may have been a bit inconvenient, and we are sorry if it caused any trouble. Our team is always happy to assist or suggest rooms that are easier to access to make your stay more comfortable. We continually strive to deliver service that goes above and beyond, and we hope you ... read more
Disappointing
Fair
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.