This profile has been claimed by the business owner or representative.
Grindstone Charley's
- American
- Kokomo, IN
About this business
Location details
3830 S Lafountain St, Kokomo, IN, 46902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
We ordered water to drink and it tasted bad. You could tell it was not filtered at all. It took 50 minutes to get our food. This is this first time I’ve had a problem with this restaurant.
My wrap was cold and the french fries were also cold. Then bake potatoes are always cold.
I made reservations ahead of time for a birthday party of 8 friends. The round table was nice, but noisy between the bar & the kitchen making conversation difficult. At first the waitress seemed irritated that I requested coasters, but she only brought made 2, instead of enough for others at the table. Then she changed and did a good job. My main complaint is that the two people who ordered sirloin steak , one medium well and one well done had a lot of gristle in the meat. My husband mentioned it to the waitress, but she did... read more
It was very cold in the restaurant. Fan was blowing on us. The baked potato was cold and that wasn’t the first time we got a cold potato.
Business response:
Your concerns are noted. We apologize for the cold temperature and the issue with the baked potato. Please contact us at (765) 453-9125 so we can make this right for you.
Made my reservation on opentable thinking it was a nice restaurant, upon entering it smelled old and I felt from the moment we entered, another day, another customer whoop dee doo. No happy you’re here, just “what can I get you?” Two of the four of us didn’t eat half their meals. For the review stars, not sure this restaurant deserves 4 stars overall. Maybe you need to be known as a local in order for them to care.
Business response:
We apologize for the experience you had at Grindstone Charley's. We strive to provide a welcoming atmosphere and exceptional service to all our customers. We appreciate your feedback and will use it to improve our customer experience. If you have any further concerns, please feel free to reach out to us at (765) 453-9125.
Cold food. Pasta frozen. Meat not cooked to satisfaction and cold
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with me at blake@clancyshospitality.com - would like to address the issues! Cheers, Grindstone Charley's
Waited for over an hour and still no food. Finally just paid and left. Will never go back again. Would not recommend at all.
Business response:
Thank you for providing your feedback and letting us know about this issue, Xoxoxoxoxoxoxoxoxoxoxoxo. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (765) 453-9125 and we'd be happy to help you out. Cheers, Grindstone Charley's
Waitress forgot to put in appetizer and when I asked after 40 mins she acted like it was the kitchens fault instead of taking responsibility. Food finally came out, after an hour of waiting, and my meal had a piece of cheese separated paper cooked into it. 🤢🤮 Manager made excuses about kitchen staff calling off. We’ll NEVER be back.
Business response:
Thank you for providing your feedback and letting us know about this issue, Opentable. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (765) 453-9125 and we'd be happy to help you out. Cheers, Grindstone Charley's
Most of our food was cold. The waitress was apologetic, but many of us in our party didn’t finish our meals due to this. We typically enjoy the restaurant but not this time.
Frequently asked questions about Grindstone Charley's
How is Grindstone Charley's rated?
Grindstone Charley's has a 4.3 star rating with 2,573 reviews.
When is Grindstone Charley's open?
Grindstone Charley's is open now. It will close at 11:00 p.m.