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Groove Subaru
- Automotive
- Englewood, CO
About this business
Why Choose Groove Subaru? There are so many reasons to choose Groove Subaru over all the car dealers serving Denver, Englewood and surrounding areas. Our door-to-door delivery program allows you to shop online and choose a car from our inventory without ever leaving the comfort of your own home. With this program, you will work with one of our friendly sales team members over the phone or online, and your new Subaru (and all the paperwork) will arrive at your door within 24 hours. Customer service just doesn't get better th... read more
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The staff was efficient, friendly and helpful. The free Uber ride was great! :) Very Happy
Business response:
Thank you for letting us know how your experience went!
When it was time to return my leased Forester, I met with Vincent and he explained all my options. I test drove a Legacy and decided on that. Later met with both Vincent and Sergio and they both were so helpful, knowledgeable, friendly and professional. My car came in earlier than anticipated and again both Vincent, Sergio, Andrew and the whole team got me through all the paperwork and on my way. It was an awesome experience and I would highly recommend Groove and especially Vincent and Sergio. I am a happy customer. Thanks.
Business response:
Gloria, thank you for working with us. It was our pleasure to assist you and we greatly appreciate you recognizing the team on their efforts!
Performed rear shock safety recall. Took approx. two hours. Upon arrival process was explained and service manager was available via txt/cell phone.. Dealership also did quick inspection on car and presented findings. I declined all additional work. Upon request service manager provided a prioritized check list of items requiring future attention. Felt no pressure when discussing future needed actions. Dealerships make money selling service but didn‘t feel manipulated into taking additional service. Nice experience.
Business response:
Thank you for letting us know how your experience with our service department went. We are glad to have been of assistance to you!
Everyone I dealt with was extremely accommodating and helpful. I was traveling to pick up the car so there were circumstances that weren’t easy.. but they made them so. Well done!!
Business response:
Tom, thank you for taking the time to review your experience with our store!
Great services from the mechanics and the reps who helped me. Keep in touch the full time my care was in the shop.
Business response:
Hello, thank you for working with Ron and our service team to get your Subaru back on the road!
Our experience with Groove Subaru was great. We stated our desire and goal and was listened to as we were shown possible car choices. All our questions were answered. We worked with Travis Morton and he was very personable and up front. He went above and beyond to get our questions answered and even solicited input from coworkers. We would do business with Travis in the future.
Business response:
Thank you for recognizing Travis on his performance. Our team works hard to make it look easy so thank you for sharing your kind words!
I brought my car in for a recall and a few other maintenance needs. They had my car ready around the time they had estimated and communicated great.
Business response:
Thank you for working with our service department to get your Subaru back on the road!
Friendly, outgoing, caring, professionally and keeps you posted on how long before your car is ready.
Business response:
Thank you for working with us!
I recently reserved a car due to arrive in mid June. I signed a non-refundable document and placed my $500 deposit. Literally the next day, the exact same car appeared at another dealership that was ready for purchase. I contacted Groove to see if I could possibly get a refund even though I had already signed the contract and was going to a different dealership. Everyone was super understanding and I had no problem getting my refund later that day. Truly professional.
Business response:
Sabian, we are glad to hear you found the right car - consider us next time you are in the market as we'd love to earn your business!
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.9 star rating with 10,172 reviews.
When is Groove Subaru open?
Groove Subaru is open now. It will close at 9:00 p.m.