This profile has been claimed by the business owner or representative.
I’m on a mission to put the fun back into buying a car and treat our customers with the respect they deserve. I’m here for you. I believe in you. I want to help you own the car of your dreams! I believe that if you treat people courteously and truly help them they’ll become your customers for life. That’s what I’m promising. I’m not in business to sell cars to make a quick buck. I’m in business to find great people who will buy cars from me for life. I want to build a relationship with you… a relationship that adds value t... read more
1630 N Coliseum Blvd, Fort Wayne, IN, 46805, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 6:00 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
I came to Grote hoping to get a new car, after my current one took a crap on me. I pulled onto the lot, and walked around without anyone jumping on me (that, to me, was the first plus. normally you have ten salespeople on top of you before you even get out of your car). I went inside, had the door held open for me, and was greeted by a few extremely friendly people, and offered coffee and popcorn. I got hooked up with Jesse, and he was absolutely fabulous! I have bad credit, and he worked with me every step of the way. He t... read more
Business response:
Hi Mallory! Wow! Thank you for taking the time to write about your experience with the different departments that make up our wonderful dealership! It has always been our promise to deliver a surprisingly enjoyable car buying experience that's impossible to duplicate and entirely unforgettable but we have never seen it so eloquently described. We are so happy you had 5 Star visits with us and we appreciate the kind words for Jesse Whitten Sampson and Shawn Keasal and our Service Department. Thank you again for choosing Grot... read more
I have to say I was completely cynical about Grote being able to help us into a nicer, newer car. I met Josh Martin and introduced myself and said “you might be wasting your time” we had a good conversation and left with “let us think about it” we came back two weeks later and stuck with josh. He listened to us, our hopes and our fears. He was able to get us into a nicer, bigger car which was key. I have nothing negative to say about grote or about Josh. The reason I rated a 4 instead of a 5 is because no one is perfect and ... read more
Business response:
Hi Valerie, Thank you for the great review! We are truly thankful you gave us the opportunity to show you what makes us better than the rest! We appreciate your faith and trust in Josh Tyler Martin. Thank you!
I have to say I was completely cynical about Grote being able to help us into a nicer, newer car. I met Josh Martin and introduced myself and said “you might be wasting your time” we had a good conversation and left with “let us think about it” we came back two weeks later and stuck with josh. He listened to us, our hopes and our fears. He was able to get us into a nicer, bigger car which was key. I have nothing negative to say about grote or about Josh. The reason I rated a 4 instead of a 5 is because no one is perfect and ... read more
Went above and beyond to find us a financier and couldn't be more grateful Thankyou Brian brothers
Business response:
Hi Nick, thank you for the great review! We are very happy you had a 5-Star Experience! We truly appreciate your business!
Went above and beyond to find us a financier and couldn't be more grateful Thankyou Brian brothers
I have had my wheel bearings changed on my Grand Prix and my belt and all the people that work back in the service are all friendly ! Great people ! Would DEFIANTLY COME BACK AGAIN AND DO MORE BUSINESS WITH YOU�
Business response:
Tiffany, we are so happy to help keep your car running and on the road.
Grote Mitsubishi has a 4.9 star rating with 5,044 reviews.
Grote Mitsubishi is closed now. It will open tomorrow at 8:30 a.m.