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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,600 reviews
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Kirsten's profile image
Kirsten 
2 years ago

Mike and his team helped my husband and I with a complicated purchase and sale of our old and new home and made the entire process very easy to understand. He always responded promptly to our emails and calls and answered our questions with knowledge and compassion. He went above and beyond to help us cover some unexpected expenses relating to our extended interest rate lock and put us at ease during the entire loan process. We highly recommend Mike for anyone looking for a lender! 

Business response:

It was our pleasure to help and I am so glad we were able to help make the transition a little easier for you! Enjoy your new home! 

zuser201609160045331's profile image
zuser201609160045331 
2 years ago

My fiance and I were in the market and already had a pre-approval from another lender. Our realtor told us that having another offer from another lender wouldn't hurt so he suggested Ross at GuaranteedRate.com. We were glad he did because we decided to work with him! Ross was awsome! He explained what it is he does and where he fits in the buying process. He was very easy to talk to and always available for any questions we had, morning or night! Ross kept us in the loop on all updates as they came through and was able to ge... read more

dcooper176's profile image
dcooper176 
2 years ago

Extremely knowledgeable and honest. Tom handled our mortgage from the pre-approval all the way to closing seamlessly. I highly recommend using him. 

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hckkgarcia 
2 years ago

I have refinanced my mortgage 4 or 5 times over the years and for that reason I have dealt with lenders on various occasions. Tom Lavalle has been the best of all. I highly recommend him. 

Business response:

Thank you for the kind words and review. I really appreciate the trust you have in me and my team. Call me if you need anything 

jpot0's profile image
2 years ago

Ryan was always available when needed to answer a question or walk me through the financial numbers if I needed something explained. Very personable. 

Subhadeep's profile image
Subhadeep 
2 years ago

The first thing a first-time homebuyer worries about is the mortgage loan application process. To someone with zero knowledge of the real estate & mortgage industry, it usually brings a lot of anxiety and stress to understand the processes, the requirements and doing every step of the process right. However, with Jeff Gomes and his excellent team of experts, the biggest hurdle was surprisingly smooth sailing and a completely stress-free experience for us. Jeff explained the process in lay-man's terms very clearly, providing ... read more

Business response:

Subhadeep, all I can say is wow! Thanks so much for this glowing review. My team and I look forward to helping with your future needs. 

Sylvia Harris's profile image
Sylvia Harris 
2 years ago

It was a great experience having Guaranteed Rate help with my loan experience. They were very helpful, respectful,knowledgeable easy to work and talk with patients and kind ,They always take time to to work with me. If I should be doing anything to do with loan I will definitely go back to Guaranteed Rate for their help and experience. Thanks very much. 

Business response:

Sylvia, it's been quite the ride getting you into this condo, but it's all worth it. Congratulations and best of luck! 

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Khadejah 
2 years ago

Ambrose will do whatever it takes legally to get your loan closed. The first time we bought a house, it was a long process. We used a different lender and it wasn't the best experience. The 2nd time was a breeze and it was because we had Ambrose. His team is very responsive and always went the extra mile for us. If you're looking for a lender that will educate you and find the best program for you, check out Ambrose! This was our 2nd time going with him and he provided us with a great experience. 

Business response:

I love returning clients! I appreciate you not only coming back to me but also referring your family & friends with their Loans. Looking forward to working you many more years to come. TYVM 

pratzki's profile image
pratzki 
2 years ago

Tim helped us secure our mortgage for our first home in August 2020. He was incredibly knowledgeable, patient, and resourceful. He explained complex concepts to us home-shopping neophytes in clear, elucidating ways. Ultimately, he got us the loan option that worked best for us. He made what could have been a daunting process totally smooth sailing. I couldn't recommend Tim more highly. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,600 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open at 9:00 a.m.