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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,466 reviews
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Linh Phan's profile image
Linh Phan 
3 years ago

I was referred to Stephan and once I got working with him, he was always available and willing to help out. He makes it easy for you to understand the loan and walks you through the process diligently. He was supportive of you and works to get you the best rate possible. The reason my rate turned out higher than I expected was that the property taxes was estimated lower than expected. It didn't surprised me too much. The loan overall was a good experience and would work with Stephen again. Will recommend. 

eadietri's profile image
eadietri 
3 years ago

Although I never met Josh, or his team, we communicated through phone calls and email, he and his team were very professional and kept us informed every step of the way. Even at the end, when I thought the bank might have sold our information to a marketing firm as we get hit with lots of junk mail, Josh called me the next morning and assured me that it was due to the public filing, that his bank would never do that. I believe him. My point is even when a call was one he probably didn't want to make, he made it, and handled ... read more

Christy roh's profile image
Christy roh 
3 years ago

Mina was very responsive and made the home loan process so much easier. She is very knowledgeable and helped me find a better loan structure that would cater to me personally. Throughout this whole process, she was always on hand whenever I needed any clarification or any questions. 

Cynthia's profile image
Cynthia 
3 years ago

We closed our loan in record time. This was the best closing we have ever had on a home loan. Lee and his team are very organized and efficient. Forms and documents they needed were easy to upload and submit through their system. Communication was outstanding. If I had any questions they were quickly answered. I highly recommend Lee and his team! 

Tamaron Conseur's profile image
Tamaron Conseur 
3 years ago

Pete was super helpful and was integral in getting us our dream home! He answered any question that we had and was always went the extra mile to make sure we were happy. 

thomas carlson67's profile image
thomas carlson67 
3 years ago

Guaranteed rate, Chris Totani took me on even though I had no credit. He told me what to expect and came through with everything! He went above and beyond guiding me through the entire process 

Brian Swalve's profile image
Brian Swalve 
3 years ago

I have worked with Jourden and his Dad on primary loans and refinances for the last 22 years, and they have always come through for me. I give them my highest recomendation! 

Business response:

Thank you, Brian, for the kind review and recommendation! It is always my pleasure to work with you and ensure the process is stress free. Call if you need anything. 

kkeagy2005's profile image
kkeagy2005 
3 years ago

I got in touch with Drew Frayer through trying to get information on a house that was going up on an auction after discussing my situation with him he done a pre-qualification and I was qualified for a loan to get my home. If it had not been for Drew I'm not sure I would be closing on a house today he put security back into my and my handicapped daughter's life after my ex took everything from us and caused us to move into a awful place to live. I highly recommend lower and Drew Frayer. Everyone I talk to through lower is ca... read more

Alison's profile image
Alison 
3 years ago

As a first time home buyer, my husband and I had a fantastic experience with Dan and his entire team. Extremely capable and supportive, the team helped us through the whole process with ease and a personal touch. We can’t thank them enough! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,466 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.