Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,471 reviews
Select a rating
Kaya's profile image
3 years ago

A friend of ours highly recommended Charlie and we are so happy we chose him to do our refi. He got us a great rate and the whole process went very smoothly. He was very clear in communicating our options and how the status of the loan was going. The big plus for me is that he is really down to earth and honest. There is none of that 'salesmen' shtick that some brokers give. Highly recommend! 

Eric Emerling's profile image
Eric Emerling 
3 years ago

I was a first time home buyer in what seems to be the peak craziness of the San Diego market. Petya was able to get me a preapproval letter within hours after my first cold call. She was responsive and willing to answer any questions along the way. I could not have asked for an easier and smoother process. Everyone on her team is exceptional! 

Brian Runyan's profile image
Brian Runyan 
3 years ago

Rob got called in last minute over the Memorial weekend holiday to help move a purchase along when another lender dropped the ball. Not only did he step right in, he made himself available at all hours to keep our home purchase on track..and had great rates / pricing, too. We have experienced not so great lenders in the past causing us to miss dates and lose the purchase or pay penalties. Our experience with Rob puts us at ease when it comes to the loan delivery of our purchase. 

victoriaterranova84's profile image
victoriaterranova84 
3 years ago

I am a returning customer of Charlie and Legnaly. Both experiences I have had working with them have been exceptional. My first refinance was my first ever. Not knowing much about the process I was apprehensive but they made it quick and easy. Charlie took the time to explain the process to me, worked diligently to find a really low rate/refinance costs and coordinated all closing to do’s at my convenience. I returned to Charlie when I needed to refinance my house again for a buyout. This second time Charlie and Legnaly prov... read more

James and RaeShawn's profile image
James and RaeShawn 
3 years ago

Shawn and his team have been absolutely amazing! The structure, organization, communication, and even the celebrations at each milestone of the lending process helped to make this an enjoyable experience. This is a major investment for most families, especially combined with the current market madness, but the entire team helped us to feel comfortable and super confident when making offers. We couldn’t have asked for a better customer experience. 

Business response:

Thanks James and RaeShawn, what an awesome review. We pride ourselves in creating an exceptional experience for our homebuyers, I’m so glad we hit the mark. Looking forward to teaming up on your next one! 

jrcorso's profile image
jrcorso 
3 years ago

Tom Lavallee and team are totally client focused with a strong sense of urgency, accuracy, and service delivery. He is always proactive in helping me manage the lending element of my properties, often highlighting when the rate environment is ideal for me to make adjustments of refinance existing mortgages. He is always willing to evaluate and seek out different options regarding my mortgages - rate, loan maturity, etc. which allows me to manage these loans most effectively. 

Business response:

Thank you for the kind words and review, Joseph. I really appreciate the trust you have in me and my team - Always happy to help! 

Mike Mattox's profile image
Mike Mattox 
3 years ago

Eric not only got us the best offer when we were shopping around but easily was the most responsive and attentive loan officer we worked with to getting us all squared away. Overall great experience working with him he’s on the ball every step of the way 

wj9k9yrtyv's profile image
wj9k9yrtyv 
3 years ago

from day one Tim was on the ball. As we all know there can be complications and speed bumps that can occur when buying/selling a house Tim was on it and was able to get us done. He is very responsive and a true professional. He makes you fell like you have known him for a long time. Highly recommended you wont be disappointed 

weisjared78's profile image
weisjared78 
3 years ago

Greta did a great job explaining the home buying process and keeping us informed the entire way through the process! We would definitely recommend her to anyone buying a home who needs someone very knowledgeable about the process. Thanks Greta! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,471 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.