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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,471 reviews
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mitchell5298's profile image
mitchell5298 
3 years ago

Mr Shane Ensor was in constant contact with my wife and I as we were first time home buyers. Shane was always there with answers when we had questions, and he always made us feel like we were his most important clients no matter what time of day or how small of question Shane always had our best interest at heart. 

Jeff P.'s profile image
Jeff P. 
3 years ago

Alberto was always on top of things when it came to requesting documentation and providing insights based on my offers to the homes I requested. He was attentive, friendly, and was able to get back to me almost immediately with any questions I had. I would recommend Alberto without reservation to my family and friends if they are looking to buy a home! 

Kathryn DeBerry's profile image
Kathryn DeBerry 
3 years ago

Ravi and his team were always available for questions and made the entire process easy and worry free. They were there every step of the way from the very beginning until close and beyond. 

Jon L's profile image
3 years ago

Tim and team at Guaranteed Rate are great from start to finish! It's a hyper-competitive sellers' market, but Tim was happy to aid our offer by providing a video to the sellers highlighting our credit-worthiness. They specifically mentioned to our agent how much they appreciated the video, so it very possibly could've made a difference in securing our house. We had a relatively tight time frame to close but there was never any doubt that it would be done on time, and the day after a long holiday weekend at that. Tim sent mul... read more

Business response:

Hello, Thank you for your repeat business. The custom videos I do with pre-approvals are popular the feedback I've gotten from real estate agents is that my video was instrumental in getting an offer accepted. 

Jeff & Tina O'Dowd's profile image
Jeff & Tina O'Dowd 
3 years ago

Tom and his staff walked us thru every step of the whole refi. process. We received a great rate and the closing was seamless. They also worked with our busy schedule. Tom was always available for any questions we had day or night. Compared to past closings this was the easiest. 

Business response:

Thank you for the kind words and review, Jeff & Tina. I really appreciate the trust you have in me and my team. Call me if you have any questions. Cheers! 

michellecates6's profile image
michellecates6 
3 years ago

Chris helped me with my very first home purchase - he was extremely helpful and patient with walking me through the process and making sure I knew what I needed to submit and when, including follow ups. Really truly appreciate all of Chris support and highly recommend - would definitely work with Chris again on my next home purchase! 

Amrith Ravindra's profile image
Amrith Ravindra 
3 years ago

Carly was a great loan officer to work with. The whole loan approval, underwriting and closing went extremely fast and smoothly and I was able to close on my first home purchase in under 30 days. Wouldn’t have been possible without Carly’s timely follow ups, advice and quick actions. 

zuser201812231335215's profile image
zuser201812231335215 
3 years ago

I am extremely pleased to have worked Robert. He guided and mentored me every step of the way. Having someone like him on your team makes the already stressful task of buying a property a lot easier. He answered and addressed all of the questions and concerns that I had concerning the home buying process in a professional yet personable manner. I am amazed by the attentiveness, drive, and honesty of this extraordinary individual. 

Mike R.'s profile image
Mike R. 
3 years ago

Searching for the right person to refinance was with was not an easy process. I went to multiple different branches and companies to find the rate that would work best for me. While searching through these companies I came across ataan with cross country mortgage. He made the process extremely easy. Anybody who has done a refinance knows it’s a very confusing process. Everything was straightforward with Ataan. He got me a quick approval and closed the refinance within 30 days. The cash back was far more than any other lender... read more

Business response:

Thank you Mike, it was a pleasure to work with you! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,471 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.