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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,469 reviews
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Geddes Dowling's profile image
Geddes Dowling 
3 years ago

Eric and his team are the best! Have used him on multiple house purchases / refinances, and the process is very streamlined. Both him and his team are excellent communicators, and will get back to you with answers to any questions in a timely manner. Working with Eric has been great! HIGHLY RECOMMENDED!! 

bbevis1978's profile image
bbevis1978 
3 years ago

Paul Archibald at Guaranteed Rate has helped with several ReFi's over the past 10 years, and the process gets easier and faster every time. This most recent transaction was seamless, and almost entirely online. Paul and his team led the process and were attentive and timely in their communication the entire way. I would highly recommend using Paul and his team at Guaranteed Rate, they are a pleasure to work with! Thanks Paul. 

umair dad khan's profile image
umair dad khan 
3 years ago

I approached Lacey when my loan was denied just before closing day and I was about to lose the house I was purchasing. Lacey did her magic, she was extremely responsive and also her team. Closed my home in 15 days and saved me from losing my earnest deposit and the house. I will for sure refer her to my friends and family. 

roberts j1992's profile image
roberts j1992 
3 years ago

Jessica was AWESOME and very helpful! I want to thank everyone on the Certainty Home Loans team. Everyone was very helpful and was willing to answer all my questions. Everything happened on time and communication was reasonable. I highly recommend them (especially Jessica) for mortgage needs! 

rebeccah6789's profile image
rebeccah6789 
3 years ago

Ruth is amazing to work with. She goes above and beyond to serve her customers. Always available to answer any questions. I would not recommend anyone else. 

carmina vasquez's profile image
carmina vasquez 
3 years ago

Jeff guide in a very professional fashion, all the way from getting a pre-approval until the final steps. Every detail was clear, every question was answered and his interest in making this process the easiest possible. Amazing service, helpful and responsive we are very pleased and for sure we’ll recommend his services. 

Business response:

Carmina, thanks for this review. It was a pleasure being able to assist you and Sadid with your first purchase. Congratulations again! 

Mark Espenshade's profile image
Mark Espenshade 
3 years ago

Shane was very responsive and responded to my text immediately. He is extremely professional and knowledgeable, and he offered me options on my loan. I would definately use Shane again. 

Lauren Mattes's profile image
Lauren Mattes 
3 years ago

Shane helped me with all of my mortgage needs when I bought my house in 2019, and again when I refinanced in 2020. He is very responsive, walks you through the entire loan process, and always keeps your best interest in mind. Definitely reach out to him if you’re in need of a lender, he always goes above and beyond for his clients! 

mlnawrocki's profile image
mlnawrocki 
3 years ago

Shane made my buying experience so easy and stress free. He is professional but approachable. Was available at anytime of the day to answer any questions that I had.. walked me through the entire process so I could understand all of the details.... there was no hidden info, he worked so hard to get me the best rate that he could. I love my new home! And it all wouldn’t be possible without Shane’s help! He is now permanent on my contact list for anyone looking for a great lender! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,469 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.