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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,471 reviews
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Julie P's profile image
Julie P 
3 years ago

Melissa was so helpful and made what can be a complex a confusing process seamless. She helped me understand which documents she needed and how to get them. And when I asked, multiple times, about the way the fees or escrow worked she patiently explained it again and again. Thank you for your professional and diligent manner and your patience and kindness, Melissa! 

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user46519292 
3 years ago

I strongly recommend Tiffany Sime. Tiffany is an expert and very knowledgeable in-home loan options and process. She explained all details and answered all our questions. She guided us and help us secure a suitable loan that met our needs. The whole process from pre-approval to making it to the closing table could not been feasible without Tiffany diligent commitment to ensuring that her clients (my husband and I) to achieve their (our) dream of home ownership. Thank you, Tiffany, for your guidance, support, expertise, and d... read more

Matti's profile image
3 years ago

This was our first experience of getting a loan, and Shawn and his team did great! Shawn was extremely attentive and patient in explaining the whole process, numbers, and timings. The dashboard platform used to submit documents was convenient and fairly easy. 

Business response:

Matti, thanks for your great review. We thank you for trusting us to be a part of your home buying experience. May you and Jessica create many wonderful memories in your new home! 

Cole T's profile image
Cole T 
3 years ago

My wife and I were buying our first house. Chris helped us through the process and ensure it went smoothly. He took time to respond to all of our questions and get us prepared for the process. Would absolutely recommend! 

Wendy Jackson's profile image
Wendy Jackson 
3 years ago

I couldn’t have asked for a better experience! Shane was professional and friendly, he made me feel like family as he helped me through this process. All of my mortgage needs were met and exceeded my expectations! 

michael giltrud's profile image
michael giltrud 
3 years ago

Mike Fagan and his team gets the job done smoothly and efficiently.They were always available to answer our questions and provide guidance. The entire process went smoothly without any hiccups. I highly recommend Mike and his team for future similar transactions. 

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sschussler2553 
3 years ago

Shane is working with us to get a mortgage. He is always there when we have any questions. He is very personable. He understands the ins and outs of the mortgage business and if he doesn’t have the answer he will find it. 

Karen Thatcher's profile image
Karen Thatcher 
3 years ago

He was awesome. Great to work with. Great communication. Timely response to emails and questions. Knowledgeable. Helpful throughout the whole process. 

gsaunders14's profile image
gsaunders14 
3 years ago

The group worked really hard to provide a positive experience for me. Jon Smith was my lead contact, however associate was positive and provided input. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,471 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.