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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,476 reviews
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bflynn's profile image
bflynn 
3 years ago

Shawn & team took great care of me during a refinance First time buyer 7 yrs ago to my first refinance im very happy with how consistent the experience was 

Business response:

Thanks for your review, Brandon. We are so glad you gave us the opportunity to help refinance your home. We look forward to the next one…even if it might be another 7 years! 

kris c jones's profile image
kris c jones 
3 years ago

Ravi and his team were outstanding from day 1. They were clear with communication and set expectations that were reasonable. I would recommend Ravi and his team to anyone looking for a smooth, fast transaction. I am in no way getting paid for this review (trust me, I asked!) 

cadderly09's profile image
cadderly09 
3 years ago

Kevin and his team did everything and anything you could want in a lender. No question too big or too small, everything digital, and so easy to work with. I would trust him with every one of my purchases. 

carl leighton's profile image
carl leighton 
3 years ago

... and friendly. Mike was a pleasure to work with. After a time (and money) wasting experience attempting to refinance with my existing lender, a friend referred me to Mike at GRA. He performed as described by my friend. Not once did a conversation begin with “Unfortunately”, which seemed to be a favorite and overused term by Chase. Mike seemed to connect things behind the scenes which avoided extra/redundant work on my end. Got a sub 2.5% 15-year fixed rate closed in good time with minimal disruption to my life. Very happy... read more

Joseph Nunez's profile image
Joseph Nunez 
3 years ago

She was always helpful and attentive with our needs. No matter when we needed to get into contact with her, she was there to answer our questions and help move us along 

Christina S's profile image
Christina S 
3 years ago

Al and his team were amazing! The whole process went smooth and we felt supported the whole time. All our questions were answered very quickly and Al always took the time to make sure we understood what was happening. The whole experience felt very personal. We would highly recommend Al to anyone looking to finance their home! 

Business response:

Thank you for your business and support Christina! We appreciate the opportunity! 

Aaron R's profile image
Aaron R 
3 years ago

If you are looking for a place to finance or refinance a home go no further than Guaranteed Rate. The process was so easy and the service was amazing. Ron and his team were with me every step of the way and the process took less than 2 weeks to refinance. You got a list of things that were needed and uploaded them online and had support the entire time. Will use again!! 

J.T's profile image
3 years ago

I've done several loans with Dave and I've referred families and friends to him over the years. He monitors the rates closely and tries to lock the best one. For my most recent purchase, some issues came up with the appraisal process and docs that threatened to derail the closing, and he tried very hard to ensure that the escrow closing would stay on track. He kept all the parties in the loop so we could all cross the finish line. 

Business response:

I have loved working with you and your family since the Realtor days. :) I always love the opportunity to help you all out! Thank you very much for your kind words! 

WJohnson's profile image
WJohnson 
3 years ago

We are extremely happy with the work that Petya McLaughlin and her team provided us. Although the entire process was online, the customer service provided was very personal. If we had a question, we always got a response in a very timely fashion. Thank you. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,476 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.