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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,476 reviews
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Dave R's profile image
Dave R 
3 years ago

Drew from Lower was great to work with. I have always used a local bank in the past, but when investigating that route this time, I found the process would have been extremely long, so I went the Internet route. I found the whole process to be very quick, and mostly easy. As with all home purchases, there are bumps along the way, but Drew was right there every time to help sort them out. He even put me in contact with insurers, and that saved me over $300 a year versus the quotes I had already received. 

mancinisteve79's profile image
mancinisteve79 
3 years ago

Joseph was great to work with. He kept me posted on every item needed to complete my refinance and answered all questions i had in a timely and efficient manner. I would give Joe my highest recommendation. 

Andy Gibbs's profile image
Andy Gibbs 
3 years ago

I was referred to Tom by one of of customers who has known him a long time. We approached Tom’s and his team as first time buyers. Tom was able to effectively and efficiently manage his team through all the steps in the process. He always took time to make sure we understood where we were at in the process and anything that needed to be escalated or followed up he was always a text or call away. 

Business response:

Thank you for the kind words and review, Andy. I really appreciate the trust you have in me and my team. Thank you for the recommendation! Congrats to you again. 

john schaefer's profile image
john schaefer 
3 years ago

Unbelievable how quickly and effortless this was. Tom has a exceptional staff and got this done in 2 weeks!!!!!! 3rd time i have used tom and it has always been Great. Many thanks 

Business response:

Thank you for the review and trusting me and my team for your refinance, John! It's always my pleasure to work with you and making this process stress free. 

Charles and Frances's profile image
Charles and Frances 
3 years ago

There's a lot of things we can say about Elease. She was professional, personable, informative, understanding, and a pure delight to work with. We were advised step by step during the process. From the moment we were introduced my husband knew she and I would get along extremely well. Any concerns or issues that came about were dealt with, answered and or resolved in a manner that put our minds at ease. We would recommend her services to anyone. 

Stephanie Vassallo's profile image
Stephanie Vassallo 
3 years ago

Tarik is one of the first loan officers I've worked with who is very familiar with the special considerations of financing and refinancing investment properties. He has his own rental(s?) and makes the calculations about what makes sense from the owner's perspective easily. He also explains it in an easy to understand way. I was confident in Tarik from our first conversation. During the application process, Tarik was even keel, available, and happy to explain the same thing over multiple times. I had one freak out during the... read more

CarlaHandelGanguzza's profile image
CarlaHandelGanguzza 
3 years ago

Marc was great. He not only talked us thru the mortgage process he was there every step of the way. He answered all of our questones and concerns. Always responsive and helpful. He talked us thru everything. This was our first time buying a home and i was so glad Marc was a part of it. I will be recommending him to everyone I know. His assistant Fawne was awsome as well. Keep up the good work guys! 

constancekitatake's profile image
constancekitatake 
3 years ago

Teresa was top notch in every aspect of guiding us through the lending process. Our mortgage was complicated by self-employment income. Honestly, I don’t know how we would have managed our loan application without Teresa. She is a tenacious advocate for her clients and a very smart lady. Do yourself a favor and look no further. Teresa is excellent! 

thomasmwester's profile image
thomasmwester 
3 years ago

I can not recommend Marc highly enough. He worked with use when we got our mortgage and we worked with him again to refinance when rates went down. Very helpful and responsive to inquires, it was a pleasure working with Marc. On both occasions. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,476 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open on Monday at 9:00 a.m.