Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.041,542 reviews
Select a rating
Lorenzo and Barbara's profile image
Lorenzo and Barbara 
3 years ago

1. Displayed exemplary professionalism. 2. Very patient and encouraging during a few difficult moments. 3. A man of character, intergrity, honesty 

canaank's profile image
canaank 
3 years ago

Jonathon Soto took the time to get to know my husband and me while we were searching for a new home. He listened carefully to our preferences and scheduled viewings as soon as we told him about specific properties we were interested in. When we were ready to make an offer it was done immediately. We are thrilled with the property we purchased and grateful to Jonathon for having the patience and being diligent on making it happen. We highly recommend Jonathan Soto and MLB Residential Lending LLC for all your home buying needs... read more

StephanieFriz's profile image
StephanieFriz 
3 years ago

Jason Chandler is great. I trust this company for my financing needs. I used them for my mortgage purchase in 2017 and again for refinancing. He helped me get an amazing interest rate, which saved me almost $200 a month!! The process went smooth and Jason was always ready to message/text me back in a timely fashion. Never made me wait for a response to the questions I had. I highly recommend Jason. I will definitely use again for any future loan needs. Thanks for everything! 

janmichaelbailey6's profile image
janmichaelbailey6 
3 years ago

Dianne is unbelievably good at this. She’s relentless and incredibly efficient in the process which relieves much of the stresses felt on the buyer’s side. Dianne also has such a kind spirit which is comforting during this time. Dianne is family. 

Business response:

an-Michael, thank you so much for your kind words. It's always an honor to work with you and Tennessee. You know I have special place in my heart for you, Tennessee, Munroe and August. 

Elizabeth Bryant's profile image
Elizabeth Bryant 
3 years ago

Bob Was absolutely amazing. He breaks everything down. He calls back literally minutes later after you called if not sooner. He was so amazing to work with and made life so much easier. We felt at peace working with him and he was just the greatest. 

Business response:

Elizabeth, thank you for a sharing your experience with us. We love hearing positive feedback about our customer service and hope you'll contact us again for any home financing needs you may have in the future. 

Eric Wittke's profile image
Eric Wittke 
3 years ago

On top of providing an outstanding rate, Chris and his team were a joy to work and always responsive when we needed them the most. Thanks to them this complicated process was made much easier. 

Business response:

Thank you for the awesome review.....my team and I thoroughly enjoyed working with you. I hope you love your new home for many years! Thanks!!! 

katie's profile image
3 years ago

Ruth is an amazing loan officer. She is very professional and always responds to emails, texts and phone calls very quickly. Buying a home can be a scary and complicated process but Ruth makes it seem so easy. She is extremely helpful 

ashjaso1's profile image
ashjaso1 
3 years ago

Tom helped us refinance with the current low rates and as with our first loan was always available for questions. Tom and his team worked hard to not only get us a great rate but we’re able to get our refi turned around quickly. STRONGLY recommend him for all your home financing needs. 

Business response:

Thank you for the review and trusting me and my team for your refinance! It's always my pleasure to work with you and making this process stress free.Always here to help!  

jsoulc4906's profile image
jsoulc4906 
3 years ago

Richard Hugel and I started working on refinancing the mortgage on January 18, 2021 and went to closing on February 19, 2021. Richard and his team are very professional and efficient and he answered all my questions without hesitation. I highly recommend Richard and his team. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 41,542 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.