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Guaranteed Rate
- Mortgage Lenders
- Chicago, IL
About this business
Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
Location details
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had initially started my mortgage application process with another lender. Couple of weeks into the process, I came to a halt. I couldn't get a hold of anyone to get an explanation of what happened. I felt like I was abandoned. The loan officer that was helping me stopped answering his phone and he would reluctantly reply to my many emails with unclear instructions/steps moving forward. Greta Slagill was recommended to me by my real estate agent. She is such an amazing person to work with. She was very patient and understa... read more
I just refinanced my townhouse through Guaranteed Rate with Pat Gannon and his team. This is the third time I’ve had the pleasure of working with Pat and his team members. I’m a return customer because Pat and his entire staff are professional, open and honest, and answer emails quickly. Pat will thoroughly answer all your questions before signing. My siblings have all used Pat’s services, too, because he’s just that good. I highly recommend Pat Gannon and team, as they will take care of all your needs and not drag it out. I... read more
Business response:
Such pleasure working with you. One of my all time favorite families!!!
A friend recommended Marc to us and we had an excellent refinance experience with him and his team. Marc offered a few options as requested and helped us determine the best one for us. Great communication, quick response to questions. Secure process all around to protect PII. We were very pleased with our rate, closing costs and overall experience.
Jeff was referred to us by our financial advisor and he did not disappoint. He was knowledgeable and also very quick to get back to us with information. He made the process easy for us. We refinanced much quicker than I expected and the entire process went quite smooth.
Business response:
Thanks Marcus, you and Carrie were great! Happy to have gotten things done so quickly and painlessly for your family.
Jessica did a fantastic job. She kept an honest, open line of constant contact. I know when I call her shell actually answer and give me prompt service and real time updates.
She is super attentive, very knowledgeable, and helpful. She does not leave you in the dark, and super quick to respond to all of your questions. We've used her services on multiple occasions from refinancing, selling, and buying.
Cathy and her team worked diligently and efficiently to get my loan processed quickly, with a great rate to boot! Thank you! The support staff was very quick to respond to any requests, overall very professional.
Helped me go through every step of the process, provide very useful advice and guidance. When we have questions or any problems he just a phone call away. He also helped us get a low interest rate.
Blaise and his team were super responsive, and made the entire process as easy as possible. Their online system for docunent gathering is the best I've seen in any business. Blaise was a great partner and guided us with insight and clear choices. Highly recommend
Frequently asked questions about Guaranteed Rate
How is Guaranteed Rate rated?
Guaranteed Rate has a 5 star rating with 43,339 reviews.
When is Guaranteed Rate open?
Guaranteed Rate is open now. It will close at 5:00 p.m.