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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,344 reviews
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Cassandra Thompson's profile image
Cassandra Thompson 
3 years ago

This is the second time we have had the pleasure of working with Dianne. She is professional, diligent, and very knowledgeable. Her years of experience shine through and help you to feel at ease with any mortgage need. I would definitely recommend her for any mortgage needs. 

LisaMarie44's profile image
LisaMarie44 
3 years ago

Teresa was amazing throughout my loan process! She is very knowledgeable and efficient and was Always readily available with any questions I had through out the process. She will figure out a way to get things done! This is my second time using Teresa and I would certainly recommend her services to anyone I know who needs a mortgage. 

Mark P's profile image
Mark P 
3 years ago

Not only did Dan and his team get me the best rate I could find, their customer service was exceptional! I never felt left in the dark on any of the details and there was always someone to address my questions when they arose. Couldn't ask for a smoother transaction! 

Business response:

Glad we could help Mark, Happy New Year! 

jgrigoriou's profile image
jgrigoriou 
3 years ago

My husband and I are first time home owners in the US (originally from Canada), and Cathy and her team made the process so smooth for us, from a very fast pre-approval to final close. Cathy is super efficient and responsive, and secured us a great rate on our mortgage. Highly recommend! 

mark5037's profile image
mark5037 
3 years ago

Lee did a great job of staying on top of the progress of our loan. When it was delayed due to my slow responses, Lee reinstated the loan process and we smoothly flew through it the second time. Very professional, well done. 

Russ's profile image
3 years ago

As a real estate investor I have now gotten mortgages from more than 3 different lenders and without a doubt tim is my guy for the rest of them. He has done mortgages on the last 5 properties I have purchased and is currently working my partner and I through a refinance on another one. Quick, painless and thorough. Look no further, tim is your guy! 

MSB's profile image
3 years ago

Jeff's team is truly exceptional. I've worked with them over several years for multiple refinances. They are fast, processing documents quickly and answering questions as soon as I ask them via email, phone and text. They are knowledgeable and accurate, they know exactly what they are talking about and they understand the loan process and products very well. I have had to teach other lenders about front and back-end dti ratios myself... That would never happen with Jeff's group, I completely trust them. Jeff has so much inte... read more

Business response:

Thanks so much for your very kind and thorough review. We really appreciate you taking the time to share your experience. Glad we could help! Happy New Year! 

jen's profile image
3 years ago

Tim has helped me and my family with both a re-fi and the purchase of a new home. He is such a pleasure to work with. Always very responsive and he knows his stuff. Very honest, helpful and has our best interest at hand. I will always use Tim for all my mortgage needs. 

robrecupero's profile image
robrecupero 
3 years ago

The process was seamless with Timothy, he was professional, thorough, and an expert in his field. He followed up with answers to all my concerns and questions regarding the closing process. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,344 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.