Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,344 reviews
Select a rating
Laura W.'s profile image
Laura W. 
3 years ago

Jason and his team were very helpful in getting a great rate during a crazy pandemic time. We had a few hiccups at the end of process which makes the rating 4 stars & not 5 but overall a great experience. 

Carol Feliccitti's profile image
Carol Feliccitti 
3 years ago

Michael was truly a pleasure to work with! He was very responsive from start to finish and went above and beyond to answer all of my questions! He will certainly be my go to Lender in the future. I highly recommend Michael to anyone for their mortgage needs! Thank you Michael! 

Emilia's profile image
Emilia 
3 years ago

Michael Wagner was amazing for us as first-time home buyers. He was always available for our questions, super clear in his instructions, incredibly quick to respond to emails or texts, and helped the process go so smoothly and easily. Would highly, highly recommend. 

btr55533's profile image
btr55533 
3 years ago

Jason went above and beyond everything I could ask for in a lender. As a first time home buyer, I had many questions regarding the whole process and Jason was there for me every step of the way. He was able to get me pre-approved in just a few short hours with an interest rate that was significantly lower than his competitors. When my first home fell through on inspection, he continued to support me through the whole process, even though he did not have to. We stayed in touch and with his help, I was able to close on a diffe... read more

J. Coleman's profile image
J. Coleman 
3 years ago

Ed Francois is the epitome of what every professional lender should strive to be. He certainly went beyond the call of duty on many occasions. He provided excellent customer service. He served as a liaison and he was always my direct point of contact first. Ed is very knowledgeable, dedicated and his attention to details is unmeasurable. He is enthusiastic, responsive and trustworthy. He was always available no matter what day or time and he answered all my crazy questions and he was always polite. As a first time home buyer... read more

Jessica's profile image
Jessica 
3 years ago

Just want to thank Alfonso for all of his time and professionalism in making sure this process went as smooth as possible. He kept me updated every step of the way and answered all of my questions. He also went above and beyond to make sure all parties were on the same page so that we could close before Christmas and we did. Thank you again for making our dream come true! 

Business response:

Thank you Jessica! I appreciate your business! 

Michael Cortese's profile image
Michael Cortese 
3 years ago

Alfonso Esposito, is hands down, the best in the Business. My wife and I have purchased 2 homes using Alfonso and each time, he made our home buying experience, as easy as possible, even during a pandemic. We can’t thank him enough for getting my family and I into our dream home. 

Business response:

Thank you Mike! Glad you and Nikki were happy and can't wait to see your new place once you're settled! 

ddephilippis's profile image
ddephilippis 
3 years ago

The best compliment I can pay to Guaranteed Rate (GR) is that I am a repeat customer. Had two refinances as well as a purchase) and I worked with two teams (one led by Paul Zgalich and the other led by Jason Griesser). Paul, Jason, and their teams did a great job amidst a very busy year of financing. The application process was very easy and reasonable. Their communications were timely and kept me apprised of the process every step of the way. The closing processes proceeded very smoothly. Highly recommend! 

Sheila Cooper's profile image
Sheila Cooper 
3 years ago

Refinancing or obtaining a mortgage can be a daunting task. Not with Marc Calicchio. From the first phone call, until I signed the papers sealing the deal, the process was probably the smoothest I have ever had (and I have financed or refinanced mortgages 6 times over the last 30 years). Marc was always available by phone for any question and during a pandemic, submitting necessary documents and signing off was made as simple as possible. I HIGHLY recommend Marc and his team to you! 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,344 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.