Guaranteed Rate's cover image
Claimed

This profile has been claimed by the business owner or representative.

Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,349 reviews
Select a rating
Fogt family from McC's profile image
Fogt family from McC 
3 years ago

Joey was an absolute godsend. He stood by me every step of the way during my home buying experience and never let me get down even when things didn’t go exactly as I planned. I could email Joey at midnight and he would respond within minutes. He will do anything for his customers. He works tirelessly to ensure that every expectation is met. He also gives great advice to the point that I started asking him “what would you do?” when a scenario would arise. I will never use another lender to purchase a home and would recommend ... read more

Ray Tapay's profile image
Ray Tapay 
3 years ago

Was very pleasant to work with Tim & being a 1st time home buyer he certainly made the process easier. I had a lot of questions all of which he gladly answered. I also remember him taking his time to walk me over the process and what I was to expect. One other experience was someone else on my team didn't inform me of some important details and Tim guided me on how to avoid such pitfalls in the future and he also tried to get me a better rate to offset the additional cost I had incurred. Will certainly work with Tim again es... read more

Business response:

Thank you for the kind review!!! I am glad you found our conversation helpful. Congrats on the purchase! 

Meagan O’Reilly's profile image
Meagan O’Reilly 
3 years ago

I honestly could not have gotten through this whole process without Joe Hickey! Trying to sell and buy a house is a hard and stressful enough process as it is. Now add in a pandemic and two closings just in time for the holidays while still working 40+ hours a week. Joe was seriously such a lifesaver. He handled every single step of the process. He spoke with my attorneys and insurance broker, which meant I didn’t need to waste time playing the “middle man.” If I had any questions at all, regarding anything during the whole ... read more

Nicole B.'s profile image
Nicole B. 
3 years ago

As a first time home buyer, I cannot express how grateful I am to have had Larisa on my team. From our very first conversation, she explained every step of the process to me in layman's terms and we developed a rapport that made me feel comfortable asking any questions, big or small. She was accessible, professional, organized and really went above and beyond to facilitate an aggressive closing timeline; and most importantly, with a great interest rate! I highly recommend Larisa and would absolutely work with her again. 

rishi174's profile image
rishi174 
3 years ago

Jim was super easy to work with. He is very detailed and will guide on every step. It was a pleasure to work with him and my refinance was super smooth. 

Emily B's profile image
Emily B 
3 years ago

Highly recommend you call Joe if looking for a mortgage. Joe was always available to quickly respond to any questions or concerns I had. He made me feel valued as a customer by giving detailed information specific to my situation. Joe earned my business through great customer service and by offering a GREAT rate that others could not match. Joe and his team made the loan approval process smooth and easy and allowed me to close on time with 0 issues. 

gpesek1234's profile image
gpesek1234 
3 years ago

Tom and his team is so excellent to work with. They are a well oiled machine and get the job done. I was trying to get my mortgage done with a few other companies and it was painful, it seemed like they were all used car salesman. When I asked my accounting firm about mortgage companies they referred me to Tom. I can't say enough good things about Tom and his Team. 

Business response:

Thank you for the recommendation and kinds words George. Call me anytime if you need anything. 

user02738886's profile image
user02738886 
3 years ago

Travis is super easy to work with. He’s really easy to talk to and communicates well. Super motivated. Only if more businesses and companies had employees like Travis, things would go a lot smoother. He always was prompt to respond to emails and phone calls. And made sure I was taken care of with warm hand offs to other staff that were involved in the process. A consummate professional. 

J.P. Carpentier's profile image
J.P. Carpentier 
3 years ago

Joshua was very detailed in helping me put together the requirements need for the loan. I am self-employed which can be challenging but he was able to guide me through the process from start to finish. Joshua and his staff kept me informed throughout the process and closing was very quick without any issues. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,349 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.