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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,395 reviews
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Jacqueline's profile image
Jacqueline 
3 years ago

Christine was simply amazing. In the past ive had bad experiences with lenders and false hope. She turned that around for me. Christine made it possible for me and my family of 6 to buy our first home. She guided me from the beginning. She NEVER lied to me either. MOST IMPORTANTLY SHE WAS ALWAYS AVAILABLE. I am so grateful to her and her whole team. They were a blessing to my family. She was kind, patient, knowledgeable, sincere, smart, she was everything. When im ready for a bigger home shes who I'm going back to see. 

T and M Essen's profile image
T and M Essen 
3 years ago

Chris Totani of Guaranteed Rate is the best mortgage broker in the business. We’ve been using Chris as our preferred choice for all our mortgage advice and business. Call Chris, you won’t be disappointed! 

Business response:

Thank you so much! This review means the world to me!!!! 

spetchen@aol.com's profile image
spetchen@aol.com 
3 years ago

Teresa offered us a great rate for our 2nd home loan, and her service ended up being great and she she took great care of us. Excellent service. Highly recommend! 

dcig's profile image
3 years ago

I was very happy with how Teresa answered all my questions at basically any time I needed help and made me feel like I was her only client whenever we spoke! 

Business response:

Danny, you're the best! Thank you for being so kind. I really enjoyed working with you and Haley and wish you all the best in your new home! 

David's profile image
3 years ago

Alex makes you feel welcomed, like a member of his family. His follow-up is exceptional and delivers the greatest level of customer service that I have experienced in the industry. He cares about people and it shows. Great company and great people who care. 

zuser201405221044580's profile image
zuser201405221044580 
3 years ago

Working with Val and her team was a great experience. They were efficient and ensured a seamless process. Val helped us close successfully and ahead of schedule! 

GinaK's profile image
3 years ago

I have been working with Tom for years and have done several re-fi transactions with him. He and his team are very easy to work with and are experts in their field. They make the process very straightforward and efficient, while taking the time to explain the each step and to provide the best options for any situation. I trust Tom and his team and will continue to work with him and refer him in the future. 

Business response:

Thank you for the kind words and review Gina. I really appreciate the trust you have in me and my team. Thank you for the recommendation! 

Stan Livshin's profile image
Stan Livshin 
3 years ago

My wife and I, as first time home buyers, had an extremely pleasant experience with Cathy and her team. We had a really tight deadline to close and our attorney highly recommended Cathy. Right away Cathy gave us the best rate we could find, we contacted at least 3 other mortgage companies. Throughout the process, Cathy and her team worked fast and diligently to get our mortgage approved before our close date. Cathy made herself available to answer any of our questions and concerns. Their online system is also very easy to us... read more

brooksfinnegan's profile image
brooksfinnegan 
3 years ago

Paul was terrific to work with and was a consummate professional. He set realistic expectations upfront around what was possible, troubleshot issues as they arose, and helped my wife and me navigate our first-time homebuying process with patience. We’ll be using Paul for our future mortgage activities, and we would highly recommend him to friends, family, and clients. 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,395 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.