Guaranteed Rate

gnomensen 

on Zillow

4 years ago

Chris helped us re-finance our mortgage. He made the process easy. He was responsive to all of my calls. He co-ordinated with the title company. The process was efficient and completed promptly. 

t lineberger 

on Zillow

4 years ago

We needed to secure a loan quickly. Others told us there was no way it could happen. Mr. Epps took my application over the phone, got the ball rolling, and got it done within our short time frame. The great organization helped us get all our paperwork completed quickly. 

driver460cc 

on Zillow

4 years ago

Our agent was courteous and helpful, with each step in the process. We could call with any questions we had no matter how simple she was glad to help. 

China Lawrence 

on Zillow

4 years ago

I had the most pleasant experience with Linda. She was calm, patient, professional, and very understanding. She was very upfront and honest with me about certain concerns I had and very prompt with responding to my inquiries. There are truly no words to describe Linda’s workmanship. She was truly heaven sent. She will tell you upfront if something will hinder your home buying process. She is very knowledgeable about the IHDA grants as well. She eased my worries as I was going through the underwriting process and reassured me... read more

Joelmann08 

on Zillow

4 years ago

I like to really understand what the options are, to a technical level. We were first home owners so it was important we had someone would would "hold our hand" through the process. Cathy and her team were fantastic. They worked through all my questions and really gave us a very informed experience. When I reached out, they responded quickly and made us feel very confident and comfortable with this overly complex process. Also, their online system makes it very easy to do 90% of the process from our phones or computers. I'd ... read more

mab1623 

on Zillow

4 years ago

My wife and I can’t thank Adam and his entire team enough for all of their help with our home refinancing. We could not have asked for a more efficient process from start to finish. 

Justin Tang 

on Zillow

4 years ago

Jeremiah made my refinance process very easy. He made sure to look out for the best rate he could get me and provided his insight throughout the process. He was communicative, professional, and extremely helpful. 

Rebecca Heniff 

on Zillow

4 years ago

Izabel went above and beyond for me. Words cannot express how thankful I am to have been working with her. She has made it possible for me to achieve a dream of mine in owning my own home. Izabel was always readily available and is very quick to respond. She is also very thorough and accurate with every detail. She was always there to answer any questions I may have had. Being this was my first time through this home buying process she made me feel at ease and less nervous. She is the best out there and I’m happy to have bee... read more

Shawn P. 

on Zillow

4 years ago

I recently used Proper Rate to refinance my home after using Guaranteed Rate for my original mortgage. The Proper Rate representatives were prompt and helpful. The software used to upload documents and give alerts was extremely easy to use. I would definitely recommend Proper Rate to all of my friends and family.