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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,409 reviews
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T.Keenan's profile image
T.Keenan 
4 years ago

I dread big purchases & big paperwork packages more than most. Petya was so fast, honest, helpful with advice on how to get this done that my fear is abated. She made this 1000X easier than my last attempt. And she is someone I trust to do waht is best for the costomer, not just herself. A rarity!!! 

Ty Coe's profile image
Ty Coe 
4 years ago

Al is phenomenal! He takes great care of his clients. He is knowledgeable, efficient, and detailed to say the least. He always took the time to explain the process to make it as smooth as possible. He is a hustler that will cause you no delays in buying your new house. Great work to Al and his team. I appreciate your hard work and time to make my experience flawless. 

Business response:

Thanks Tyler - I appreciate your words and am so glad you felt your experience was flawless! That's amazing! 

Ashley Cristino's profile image
Ashley Cristino 
4 years ago

Jeff Gomes helped my parents refinance their home. He was so efficient, and accommodating to all their needs. Not a single question went unanswered. He explained every step in depth detail and walked them through the entire process while also keeping me in the loop. I highly recommend and plan on going to Jeff again in the near future. 

Business response:

Thanks Ashley, it was a pleasure being able to help your parents with their refinance! 

Jen D.'s profile image
Jen D. 
4 years ago

Tom was accessible and available every step of the way, explaining every detail to us down to the very last minute of closing. Transparency is huge for us when working with a lender. A lot of information comes at you at once and it’s always so great when you find someone you can trust that will take care of you and help guarantee a smooth transaction. 

Business response:

Thank you for the recommendation and kinds words. really appreciate the trust you have in me and my team. Thank you for the recommendation! Call me anytime if you need anything. 

Rachel Marcelino's profile image
Rachel Marcelino 
4 years ago

As a first time home-buyer I couldnt have asked for a better team than Cathy and her team. I started the process very anxious and nervous about what to expect as I heard this process was already a stressfull one and then to add covid o top of that. However Cathy's team made this process smooth amd seamless. Throughout the process they stayed positive and always communicates with me so I could prepare ahead of time and keep the process moving. I cant thank her and her team enough! I will def reccommend them to my family and f... read more

mathnerd's profile image
mathnerd 
4 years ago

As a first time homeowner, Joe answered all my questions and walked me through the entire process providing me with multiple options wherever necessary. Joe is very friendly, patient, and knowledgable. I'd definitely recommend Joe. 

Dan Imperato's profile image
Dan Imperato 
4 years ago

My wife and I were first time home buyers, and we are both very grateful that we had someone like Alfonso to walk us through the process. To the layperson, everything about the home buying process is confusing. But any time my wife and I were unsure about something, Alfonso was always available to answer any question we had. Whether it be day or night, weekend or weekday, he would take the time necessary to answer any question we had, and explain it in a way that would make sense to people who are unfamiliar with the home bu... read more

Business response:

Dan, thank you for your kind words! I love helping first time home buyers (especially those who have heard the horror stories) because I strive to dispel that myth! :) 

Travis's profile image
Travis 
4 years ago

Stephen made a quick timeline and turnaround as seamless as possible. Got an excellent rate, and start to finish his team was easy to work with and communicated clearly throughout. 

The Byrwas's profile image
The Byrwas 
4 years ago

Jeff was great great to work with! He is super responsive and knowledgeable. We were first time home buyers had no idea how this process worked. Jeff was always really patient and quick to answer our questions. He and his team also worked extremely quickly to make sure we got what we needed. It was such a pleasure working with Jeff! Do not hesitate to hire Jeff! 

Business response:

Thank you, Vivian and Josh! Enjoy your beautiful new home in Stamford, I'm slightly jealous. :) 

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,409 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.