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Guaranteed Rate

5.0

About this business

Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information! 

Location details

3940 N Ravenswood Ave, Chicago, IL, 60613, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.043,408 reviews
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Debbie Camara's profile image
Debbie Camara 
4 years ago

Timothy was extremely helpful and worked with us every step of the way to get the loan finalized within a critical time frame. I would highly recommend Timothy for your mortgage needs. 

juasmarino's profile image
juasmarino 
4 years ago

Sara was awesome!! Super quick, super responsive and always willing to explain every time I had questions. I contacted her multiple times for different houses and I didnt close on those. That never changed the fact that she always provided me with the information requested as quick as she could 

ScottMorrison9's profile image
ScottMorrison9 
4 years ago

Wendi treated my wife and I like we were her only client. She was attentive and knowledgable. It was a pleasure working with her. I would recommend her to anybody looking for a worry free experience. 

Myra Hyams's profile image
Myra Hyams 
4 years ago

Being new to the home buying experience was daunting so having a truly experienced lender who supported us every step of the way was so appreciated and crucial to our process. Ashley was incredibly knowledgeable and prompt in all of her responses...not to mention the fact that she got us a amazing rate! We can’t thank her and her team enough. 

Business response:

Myra, thank you for sharing your experience with us. We work hard to provide quality care for you and our customers and are so pleased to hear you had a positive experience with our team. 

Morgan's profile image
Morgan 
4 years ago

This was my second time working with Joseph, he as the first time was attentive and detailed oriented. Extremely helpful, was always available and worked very fast. 

Lindsay Underhill's profile image
Lindsay Underhill 
4 years ago

I have refinanced before, but never like this. Everything was seamless. Before even applying, Joseph Hickey ran the numbers for me to make sure I was in good standing to get approved. He knew how the market was changing day to day and locked me in at a phenomenal rate! Joe clearly laid out all my options, to pay or not pay at closing based on what I was comfortable with. The online Docu-sign portal was tremendously helpful and alerted me the moment I had new documents ready. This kept the refi moving quickly, and I closed in... read more

chestersingleton85's profile image
chestersingleton85 
4 years ago

Izabel was very attentive and thorough she answered all questions and very personal and professional.hard thing to do and she made it easy and effortless as possible for us 

Senaj nasit's profile image
Senaj nasit 
4 years ago

I’m in the mortgage industry , called Jeff Gomes to help me with my refinance because I know that his a true professional! I was right about that because he didn’t disappoint me!! The process was seamless and the rate was unbeatable. Thank you Jeff and his team at Guaranteed rate . I will use Jeff again for all my mortgage needs and highly recommend to friends and family . 

Business response:

Senaj, I appreciate you and your husbands trust. I know you could've chosen a lot of different Loan Officers, but went with my team and I. I look forward to future business together. 

Rachel Marcelino's profile image
Rachel Marcelino 
4 years ago

As a first time home-buyer I couldnt have asked for a better team than Cathy and her team. I started the process very anxious and nervous about what to expect as I heard this process was already a stressfull one and then to add covid o top of that. However Cathy's team made this process smooth amd seamless. Throughout the process they stayed positive and always communicates with me so I could prepare ahead of time and keep the process moving. I cant thank her and her team enough! I will def reccommend them to my family and f... read more

Frequently asked questions about Guaranteed Rate

How is Guaranteed Rate rated?

Guaranteed Rate has a 5 star rating with 43,408 reviews. 

When is Guaranteed Rate open?

Guaranteed Rate is closed now. It will open tomorrow at 9:00 a.m.