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505 Thornall St., Suite 206, Edison, NJ, 08837, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Poor & unprofessional customer service Was not able to give the Promised Rate in the beginning Very disappointing. Doubt it will refer to anyone
Business response:
Thank you for rating us, Atif. We're sorry to see that your experience was not exceptional with us. Please contact us at marketing@guidanceresidential.com and let us know how we can do better. We'd love to hear from you. Best Regards, Guidance Residential
I would highly recommend Salim. He made every step of the way so easy. This was the 1st time I had ever refinanced a home. He made sure everything was done properly and in a timely manner. Just do what you're instructed to do and He will do the rest.
I have worked with Zeeshan Qadri and also referred him to few of my friends and family members. We all agreed that Zeeshan Qadri is a polite, professional and most important willing to listen to his client which is most essential quality for loan business as many of us were either first time buying or refinancing the house. Zeeshan always aim to save money to his clients which is quiet evident with his professional attitude. I fully endorsed and recommend Zeeshan Qadri for your Islamic Finance needs.
I have worked with Zeeshan Qadri and also referred him to few of my friends and family members. We all agreed that Zeeshan Qadri is a polite, professional and most important willing to listen to his client which is most essential quality for loan business as many of us were either first time buying or refinancing the house. Zeeshan always aim to save money to his clients which is quiet evident with his professional attitude. I fully endorsed and recommend Zeeshan Qadri for your Islamic Finance needs.
It was a pleasure working with Omar Jasser. He is very professional, answered all my questions and followed up on all tasks so that we could close on our new house as soon as possible . I highly recommend calling Omar Jasser if you are looking for a no pressure , friendly account manager for your halal home financing . #omarjasser
Very disappointed with the service. I requested for pre-approval. I got pre qualification on same day. The the account executive (Mr Quassim) asked for some docs and sent a link to pay 29 dollars for credit check. It’s been almost 3 weeks haven’t heard anything back. I sent couple of emails. No response. Than I called in their customer support and asked how I can make a complain. To my surprise the representative told me the only way to make a complaint is to the account executive (in my case the person I want to complain a... read more
Business response:
Hi, Ezaz. Thank you for your feedback. We're sorry to see that your experience was not exceptional with us. Please contact us at marketing@guidanceresidential.com so we can try to make things right. Best Regards, Guidance Residential
The whole process was nice and smooth. Brother Nabil was very reachable and helpful addressing any concerns or questions in a very impressive and professional manner. Whenever I reached out to him for help he is always there for me, thank you and Jazak Allah kheer.
Business response:
Salaams and Hello Abdelfattah. We're so pleased to hear that you had a great experience with Guidance Residential. On behalf of our team, thank you and we look forward to working with your friends and community. Best Regards, Guidance Residential
Guidance Residential LLC has a 4.9 star rating with 393 reviews.
Guidance Residential LLC is closed now. It will open on Monday at 9:00 a.m.