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GuidePoint Systems
- Automotive
- Madison Heights, MI
About this business
ABOUT US The Guidepoint Journey Our Story Guidepoint Systems is a leading supplier of vehicle telematics solutions to automotive original equipment manufacturers (OEMs), dealerships, commercial fleet managers, rental car companies and individual vehicle owners. In addition to its innovative hardware and software as a service (SaaS) solutions, Guidepoint operates fully staffed 24/7/365 call centers in the U.S. and Mexico to provide services directly with vehicle owners, dealerships and fleet managers.
Location details
25231 Dequindre Rd, Madison Heights, MI, 48071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
What good is a GPS system that can never find your car?
Accurate tracking of the vehicle is sporadic, at best. Will show that my car is at work when I'm sitting at home 20 miles away. Great service when it works properly.
never the correct location is seldom correct. For example, I'm not home now. im at work 20 miles away and shows me at home location. I'm at work!
Haven't been able to get into the app for a year. Says my username / password is wrong but won't send me an email to reset. Customer support is non-existent
I can't log in. Can't change password 😕
My Guidepoint app always says the vehicle is at home even though it isn't. it also shows double the mileage as the odometer. sometimes it says it is going 3 mph in my driveway when I am 20 miles away. seems pretty useless to me.
Shows my cars milage as c 3700 more miles than is actually on it
I've not had a great experience with this app. Currently the app does not open or allow me to view anything. It simply freezes with a gray screen. I've had plenty of past issues with it, but this is the one that makes me the most angry.
App takes forever to update actual location of vehicle
Frequently asked questions about GuidePoint Systems
How is GuidePoint Systems rated?
GuidePoint Systems has a 2.8 star rating with 62 reviews.
When is GuidePoint Systems open?
GuidePoint Systems is closed now. It will open on Monday at 8:00 a.m.