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Guy Roofing Inc.
- Contractors
- Spartanburg, SC
About this business
Location details
201 Jones Road, Spartanburg, SC, 29307, United States
Get directionswe just got through fixing a roof leak ..been leaking ever since they done it .. if you have a fire place make sure you check be hind them . hose pipe . or a good rain ..or really and truely they cant work when it rains ..so they should come check it ..
Business response:
Mr. Page - I have looked your name up in our database and cannot find you as one of our customers. If you a relevant issue please feel free to call our office and speak with a manager. We will be happy to assist you.
I called to have them come and check a leak on a roof they replaced about 5 years ago. Took them over a week to call me back to set up the appointment. Then they never showed or called. Disappointing.
Business response:
Ms. Ladouceur - Please accept our sincere apology. We take in our customer satisfaction and these mistakes are not in line with our philosophy. This has been reported to our sales manager and he will be contacting you today. We apologize again for the inconvenience.
Got my roof done about six months ago and they already had to come back out numerous times for leaks and now they're saying the leaks are not covered under warranty.
The lady manager there was incredibly hurtful and rude to me. She spoke to me on the phone and said she wouldn't usually return my message because of the way my voice sounded. She said I sounded like a child and I have herd that my whole life and it isn't very nice. I cannot help the way my voice sounds it is simply the way God made me!!! I am nearly 30 years old. Discrimination is not a way to run a business.
We had our roof redone by Guy Roofing about 5 years ago sometimes in December I believe. There were some things that we have agreed upon that were not carried out when we have our roof done. Furthermore, even to this day we are still finding roofing nails in the tires of my lawnmower. Guy Roofing did not put my family first in regards to good customer service and I almost filed a report with the Better Business Bureau.
It's amazing . No matter how many times you call to complain about their drivers nothing changes. Their drivers hog the left lane on i26 every day and speed. Plus they won't let anyone by. Happened twice today at 615 and 620. And these are trucks pulling trailers. Not good to drive like idiots when your a rolling bilboard.
Business response:
Mr. Jacobs, We take safety extremely serious at Guy Roofing and we appreciate you bringing this to our attention. Please contact our office manager at 864-578-4594 ext. 131 so that we can address this situation. Thank you!
Frequently asked questions about Guy Roofing Inc.
How is Guy Roofing Inc. rated?
Guy Roofing Inc. has a 4.2 star rating with 1,576 reviews.
When is Guy Roofing Inc. open?
Guy Roofing Inc. is open now. It is open 24/7.