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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great service experience. Navi khan is knowledgeable and takes good care of customers and makes customers happy
Business response:
We're thrilled to hear you had a great service experience! Thank you for taking the time to leave a review, especially mentioning Navi Khan. It means a lot to our team to know Navi was knowledgeable, attentive, and prioritized your satisfaction. At Gwinnett Place Nissan, we strive to make every service visit as smooth and positive as possible. Navi's dedication to customer care is truly appreciated, and we'll be sure to pass on your kind words! We look forward to seeing you again soon!
Manager William Rue gave outstanding service and helped to make certain that I was taking care. In addition, he took the time out to call me twice and make certain that I was updated on Progress. Mr. Rue was marvelous 😊
Business response:
Thank you for taking the time to leave such a kind review! We're thrilled to hear that William Rue provided you with outstanding service and ensured you were well taken care of throughout your visit. At Gwinnett Place Nissan, we believe in prioritizing customer satisfaction and keeping you informed. It sounds like William embodied those values perfectly. His dedication to clear communication and personalized service, including calling you twice with updates, is truly commendable. We're lucky to have him on our team! We appre... read more
Price Moore is an AWESOME Service Advisor 🔥🙌🏾 He paid attention to me while I was explaining what needed to be done to my car. 👂 He made some recommendations in plain English so I could understand, and he advised me of which repairs were major concerns versus recommended since I'm working on a budget. I truly appreciate him NOT trying to press me to get the unplanned extra work done. 🙌🏽 I definitely will be back to allow Gwinnett Place Nissan to service to Maxima Platinum. 👊🏾
Business response:
Thank you for taking the time to leave such a fantastic review – we're thrilled to hear about your positive experience at Gwinnett Place Nissan! We pride ourselves on having exceptional service advisors like Price Moore on our team. It sounds like he truly listened to your concerns about your Maxima Platinum, explained everything in clear language, and prioritized your needs and budget when making repair recommendations. We appreciate you acknowledging that he wasn't pushy and respected your financial limitations. At Gwinnet... read more
This dealership is very clean,friendly and knowledgeable about there vehicles. Always willing to help you with anything.
Business response:
Thank you for taking the time to leave such a fantastic review! We strive to create a welcoming and informative environment for our customers, and we're delighted to hear we achieved that for you. Our team is passionate about vehicles and committed to providing exceptional service, so it's wonderful to know they were able to assist you effectively. Please don't hesitate to reach out if you have any questions in the future, or if there's anything we can do to help you enjoy your vehicle to the fullest!
Diamond was great to work with. Got repairs done quickly now I can send my son’s car to him in Italy. He is the Air Force and wants his car. None of his doors locked so they wouldn’t ship it. Nissan found the problem and now in the next few days Italy will have a Nissan Altima on there roadway. Thanks Diamond
Business response:
Thank you for the fantastic review! We're so glad Diamond was able to diagnose and fix the issue with your son's Nissan Altima quickly. It sounds like getting those locks working made all the difference in getting the car shipped to Italy for your son. We understand how important it is for military families to have their vehicles with them when stationed overseas, and we're happy to have played a small part in making that happen. Thanks again for choosing Gwinnett Place Nissan, and for your service!
I was satisfied with the service except it seemed to long. 3.5 hrs for inspection and rear brake job after it was previously scheduled for brake noise trouble service.
Business response:
Thank you for your review, Greg. We appreciate you letting us know about your experience. We're glad you were satisfied with the service itself, but we understand 3.5 hours is a long wait time for an inspection and brake job, especially when it was previously scheduled. We apologize for any inconvenience this caused. At Gwinnett Place Nissan, we strive to provide efficient service while maintaining high quality standards. We'd like to learn more about your specific experience to see if there are any improvements we can make ... read more
Very professional and courteous Tech. And service center in the northeast Atlanta Georgia provides the best!
Business response:
Hi there, Thank you for your review. We are happy to hear that our team provided you with professional and courteous service. Please visit us again for all of your vehicle needs.
Service rep was accurate in stating the time it would take for the routine service to happen. Didn’t take any longer than stares. But for some reason the service tech lowered my truck’s tire pressure to 32 psi when both the manual and drivers side door sticker states 35psi akd I had my tires at 35psi.
Business response:
Hi David, Thank you for your review. We are happy to hear that our team provided you with quick service. We apologize for your tire pressure issues. Please visit us again for all of your vehicle needs.
Our experience buying a new was elevated with the amazing customer service that Natalia Soto provided. We bought a new car from her and she helped us with the process from beginning to end. She is the best
Business response:
Hi Mabel, Thank you for your review. We are happy to hear that Natalia provided you with amazing service. Please visit us again for all of your vehicle needs.
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,881 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is closed now. It will open tomorrow at 7:00 a.m.