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1004 Lakeville St, Petaluma, CA, 94952, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 7:00 p.m. | |
Sun | 8:00 a.m. to 7:00 p.m. |
I have been using Wash2Go to wash two cars for over a year. We purchased a plan and use it frequently. Sometimes I have had a few issues with the employees who have disabilities, but Wash2Go has always corrected any issues I've had and been very accommodating. Besides, I like that they hire able bodies to work, that's how a community is built. Recently, I had suspected that the car wash may have put some scratches on a new car that I purchased. The manager, Pedro, was amazing. He immediately set up an appointment for me to g... read more
One star for poor customer service and false advertising. Wash club prices, shown on their website, don't reflect actual club prices at the car wash. When I inquired about this discrepancy with the staff, I was met with an attitude of unaccountability and unprofessionalism. Thank goodness the machines do all the dirty work after a customer's first visit.
I love, love, love this place. I was searching for a quick and affordable alternative to Splash (the other car wash in Santa Rosa)... in Splash they got so stingy that they not even pretend they are cleaning your car with the "cheapest" option of $7...Until I found Wash2go in Petaluma!!! The $5 wash is just perfect, good vacuums and the towel that you can replace is great! Keep the great work!
My favorite place.. They have three different price levels. The $5.00 wash is as good as the $12.00 wash... The $12.00 wash does dry your car off completely.. Also applies tons of wax that you can run your fingernails over after and tell that it has been waxed. You can purchase towels for $3.00 that have been treated. The next time you go in you just trade them in for a new one. The towels clean spots off of glass and then you can use them on the door jambs and even interior leather. The vacuum area is great. The vacuums wor... read more
Business response:
We never tire of hearing your spiel. Thank you for the gracious words!!
I waited several minutes before the clerk acknowledged me while caring on a private conversation. Poor customer service. I won't come back here.
I was visiting some family friends in Petaluma so I decided to get a car wash here because the location is conveniently located right off the freeway. I wanted to purchase the one time car wash however, the sales rep got really pushy with a promotion they had available, the promotion was $14.99 for the first month of unlimited car washes however he mentioned that the price doubles to $29.98 for the reminder of the membership with the new monthly dues being automatically deducted from my credit card on file. I only visit fami... read more
High quality wash, though just satisfactory dry. Love the membership as it is convenient and affordable. Always a clean car as a result!
OVERVIEW: There's a car wash across the street, go there immediately, do not even consider this one. REVIEW: I decided to try this carwash today because, well I hadn't tried it yet and that's usually reason enough for me! Glad I did, because now I know never to go here again for anything - not even directions. Here's why! Upon entering, I sprang for the premium $12 wash and crossed my fingers that it won't rain tomorrow. As I rolled up, a young man with short dark hair held up a sign and directed me into position like I was ... read more
Business response:
Dear Brendon, I can't tell you how sorry we are that your experience was so far below what we expect from our staff, who we firmly believe are many of the most competent and nice people in business. I can assure you that we will get to the bottom of this and make the necessary corrections to insure that no one else is ever treated this way. We cannot rewind this back to the start, and I can only hope you will decide, someday, to give us another chance. A 4-1/2 star YELP rating, prior to your review, means your experience was... read more
Quick car wash and the staff are very nice. They also use recycled water. I also like that this car wash has self serve vacuums and a machine to clean off your floor mats at no extra charge which I find to be a plus.
Happy's Drive Thru Car Wash has a 4.4 star rating with 596 reviews.
Happy's Drive Thru Car Wash is closed now. It will open tomorrow at 8:00 a.m.