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Happy's Drive Thru Car Wash

4.4

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Location details

1004 Lakeville St, Petaluma, CA, 94952, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.4633 reviews
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Bre S.'s profile image
Bre S. 
rating
5 years ago

So frustrated! Something has changed in their system and it is now breaking the same part of my car. The last time I got a car wash, it broke my rear windshield wiper. I chalked it up to "it was needing to be replaced anyway." I got it replaced and didn't think twice about it. Fast foreword to the next month and I ran my car through the car wash again and it broke it again!! I have been going to this car wash for years and this has happened twice in a row. You really should pay for this as something is wrong with your wash. ... read more

Juju M.'s profile image
Juju M. 
rating
5 years ago

This car wash malfunctioned and made my car hit the car in front of me!! They will not answer me now. Very upset as the attendant admitted it was the machine malfunction! I do not recommend. 

Brenda M.'s profile image
Brenda M. 
rating
5 years ago

The staff were friendly and helpful. I like the unlimited use of the vacuum cleaners, not coin operated. Prices very reasonable. 

Anne M.'s profile image
Anne M. 
rating
6 years ago

This car wash is a total hit or miss. More than half the time the equipment isn't fully functioning. If your car is super dirty don't plan on leaving there with it fully clean either. I read that there is a car wash down the street that will hand wash and dry for $0.50 more....where's the motivation to keep coming back? Fancy colored lights don't sell me on this place. I've been here many times and I've had enough of the bad customer service and poorly functioning equipment. 

Business response:

Anne, We're very sorry your experiences at our Petaluma Express Wash have not lived up to the high standards we've set for ourselves. Please send your contact information to us at guestservices@oilstopinc.com, as we would like to try and make this right for you. Looking forward to hearing from you. 

Cody H.'s profile image
Cody H. 
rating
6 years ago

There is always something broken in this wash. Currently there has been something wrong with their water filtration system, it smells so putrid that I dont think I'll be coming back. They must not like having repeat customers. 

Garrett H.'s profile image
Garrett H. 
rating
6 years ago

I have been coming here since they opened and I used to have unlimited plan last year on my old car. I always get the platinum wash, ($14) but the last 3 times I have been here over the month the drying pads at the end dont work. I just had to hand dry my car because the machine left so much soap and water sitting on it. Once was fine, twice was concerning but the third time this happened I had to say something. When I walked back and asked what was going on with it the attendant said it wasn't working and this solution was ... read more

Business response:

Garrett, We are very sorry your last visit to our Wash2Go Express Car Wash wasn't up to the standards you've come to expect. The Dry N Shine machine at the end of our tunnel, which you discovered is turned off, is malfunctioning and rather than have it damage vehicles, we have indeed turned it off until we can assess the best course of action to take - Repair it; replace it; eliminate it. Please send your contact information to us at guestservices@oilstopinc.com, as would like to make this right for you. Looking forward to h... read more

Sarah M.'s profile image
Sarah M. 
rating
7 years ago

Great customer service here everyone was so welcoming and helpful (specifically a young man named Brian). Great services here, the car wash and vacuum center have quality equipment. I got my oil changed and a complimentary car wash. 

Burrito Q.'s profile image
Burrito Q. 
rating
7 years ago

I am being generous here with 2 stars because this used to be a GREAT car wash. The price was right, the front end attendants always did an excellent job on the pre-wash, all the car wash components worked properly and my vehicles came out the other end quickly and sparkling clean. The vacuums were the best around. Not anymore. Started to notice some time last year that instead of a consistent positive experience, things were going downhill - there was now only one attendant, and he would half-ass spray parts of the car befo... read more

Marcelo H.'s profile image
Marcelo H. 
rating
7 years ago

First and last time I go. Literally just got a new car. Took it there to get its first quick wash. And I boom hella little scracthes all over. They washed the car when I bought it so I know the scratches weren't there. Idk. I hate confrontation so I drove off pissed... Probably too late to get this fixed. Smh 

Business response:

Marcelo, We certainly apologize for the far less than excellent experience you had at our Petaluma Wash2Go. Please send your contact information to us at guestservices@oilstopinc.com, and we'll do what we can to make this right for you. 

Frequently asked questions about Happy's Drive Thru Car Wash

How is Happy's Drive Thru Car Wash rated?

Happy's Drive Thru Car Wash has a 4.4 star rating with 633 reviews. 

When is Happy's Drive Thru Car Wash open?

Happy's Drive Thru Car Wash is open now. It will close at 7:00 p.m.