Happy's Drive Thru Car Wash's cover image
Claimed

This profile has been claimed by the business owner or representative.

Happy's Drive Thru Car Wash

4.4

About this business

Location details

1004 Lakeville St, Petaluma, CA, 94952, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
Sun8:00 a.m. to 7:00 p.m.
4.4596 reviews
Select a rating
Garrett H.'s profile image
Garrett H. 
rating
6 years ago

I have been coming here since they opened and I used to have unlimited plan last year on my old car. I always get the platinum wash, ($14) but the last 3 times I have been here over the month the drying pads at the end dont work. I just had to hand dry my car because the machine left so much soap and water sitting on it. Once was fine, twice was concerning but the third time this happened I had to say something. When I walked back and asked what was going on with it the attendant said it wasn't working and this solution was ... read more

Business response:

Garrett, We are very sorry your last visit to our Wash2Go Express Car Wash wasn't up to the standards you've come to expect. The Dry N Shine machine at the end of our tunnel, which you discovered is turned off, is malfunctioning and rather than have it damage vehicles, we have indeed turned it off until we can assess the best course of action to take - Repair it; replace it; eliminate it. Please send your contact information to us at guestservices@oilstopinc.com, as would like to make this right for you. Looking forward to h... read more

Sarah M.'s profile image
Sarah M. 
rating
6 years ago

Great customer service here everyone was so welcoming and helpful (specifically a young man named Brian). Great services here, the car wash and vacuum center have quality equipment. I got my oil changed and a complimentary car wash. 

Burrito Q.'s profile image
Burrito Q. 
rating
6 years ago

I am being generous here with 2 stars because this used to be a GREAT car wash. The price was right, the front end attendants always did an excellent job on the pre-wash, all the car wash components worked properly and my vehicles came out the other end quickly and sparkling clean. The vacuums were the best around. Not anymore. Started to notice some time last year that instead of a consistent positive experience, things were going downhill - there was now only one attendant, and he would half-ass spray parts of the car befo... read more

Marcelo H.'s profile image
Marcelo H. 
rating
6 years ago

First and last time I go. Literally just got a new car. Took it there to get its first quick wash. And I boom hella little scracthes all over. They washed the car when I bought it so I know the scratches weren't there. Idk. I hate confrontation so I drove off pissed... Probably too late to get this fixed. Smh 

Business response:

Marcelo, We certainly apologize for the far less than excellent experience you had at our Petaluma Wash2Go. Please send your contact information to us at guestservices@oilstopinc.com, and we'll do what we can to make this right for you. 

catherine k.'s profile image
catherine k. 
rating
7 years ago

In june after I paid my monthly car wash membership and before I could wash my car the car was totaled. I contacted Wash 2 Go to explain this. The manager seemed nice and said he would try to get a refund. When I finally got a replacement vehicle and before any refund I thought I would get the new vehicle on the plan not realizing I had been billed again for the first car which I no longer had. Then I was billed for the new vehicle on my credit card. So I not only didn't get the refund back but was still being charged for th... read more

B A.'s profile image
B A. 
rating
7 years ago

This Car wash is a joke. Don't bother spending your money here you're better off getting a car wash somewhere else. This place is dirty inside and out who even cleans this place? The brushes and walls look gross it seems like they are outdated the whole place needs to be shutdown. Honestly doesn't seem like a safe place for your car I can probably do a better job with a hose at home anyways. never running my car through here again. Still the fact that nothing ever works why are people paying the full price? this is wrong.. v... read more

Indica V.'s profile image
Indica V. 
rating
7 years ago

Their brushes are filthy and i got a huge scratch on my brand new windshield after going here. Don't use this carwash. If I could give zero stars I would. Only good thing about this place is the free unlimited vacuum... 

Business response:

Dear Indica, We are very sorry your vehicle was damaged by our car wash tunnel equipment. Please provide your contact information by using guestservices@oilstopinc.com, as we would like to make this right for you. 

Kathy M.'s profile image
Kathy M. 
rating
7 years ago

I've been going to this car wash for at least a year. I like it. Have noticed the hoses don't work or r broken most of the time. The wash hasn't done a good job the last few times. Bird poop still on hood of jeep & & sides aren't clean. 

M. H.'s profile image
M. H. 
rating
7 years ago

If there were a zero (0) star, that is what this business would get. I have been a client of Wash 2 Go for three years; at one point I had four car memberships, for my family cars. As of Saturday, June 16, 2018, I cancelled my remaining two memberships because after I washed my and dried my car, I went to exchange my dirty towels for clean ones to have the next time I came. I had bought towels for them specifically for their exchange program. However, a man in a black shirt who acted as the manager, (I didn't see a name tag... read more

Frequently asked questions about Happy's Drive Thru Car Wash

How is Happy's Drive Thru Car Wash rated?

Happy's Drive Thru Car Wash has a 4.4 star rating with 596 reviews. 

When is Happy's Drive Thru Car Wash open?

Happy's Drive Thru Car Wash is open now. It will close at 7:00 p.m.