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Harbor Animal Hospital
- Veterinarians
- Winthrop Harbor, IL
About this business
Location details
1915 9th Street, Winthrop Harbor, IL, 60096, United States
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Being an animal lover and volunteer foster, I've been to a lot of different veterinary centers and by far, Harbor Animal Hospital is top notch and keeps me coming back decade after decade. Not only is the staff extremely personable, helpful, and supportive, they are also very accommodating and will go above and beyond to ensure care is affordable and accessible. There are no hidden charges, no additional upsell in services or products. The building is clean, well cared for, and has a comforting environment for pets and own... read more
Business response:
Hello Ashley, Thank you so much for your review! It is our absolute pleasure to provide you and your pet with a pleasant experience at our hospital. We are always here if you need us!
We just moved to the area recently with our two dogs one of which has some behavioral and health issues at 12 years old. Harbor Animal Hospital and especially Dr. Kinroth have gone above any beyond our expectations! She really takes the time to listen and answer all of my (many) questions and being so understanding of my special guys needs. Thank you for everything!!
I'd never want someone to have to go here with my experience. We had to humanely euthanize our very old and very sick cocker spaniel. It was a very tragic and emotional time. The staff made it slightly more bearable though. Very friendly, kind, considerate, and non-judgmental. I don't know why I would expect them to be judgy, but I'm happy that they were there when I needed them. I will consider going here for the health of my other fur family members any day of the week. Thank you for being there for us in our time of ne... read more
Business response:
Jesse, thank you for your heartfelt review. We're so glad our team could provide support during such a difficult time. Your trust means a lot to us, and we’re here for you and your fur family whenever you need us.
Everyone was so nice. You could tell that everyone just just absolutely loved animals. The doctor was very informative and thorought.
I am writing this because I looked to see iif my previous review was still there and I see it has been removed . Long story short , my dog almost died and was left blinded due to the incompetency of the vets at Harbor Vet .My dog was repeatedly misdiagnosed with first allergies then pneumonia over the course of 3 visits . He had blastomycosis ,I asked that he be tested for that as we walked regularly in the woods . they said it was an expensive test and they were sure it was a heart murmur and pneumonia. I was told that on a... read more
They were kind of rude with me about my dog who is a puppy. They were giving me nasty looks.
Business response:
Hi Zay, we apologize for any inconvenience you experienced. We are unable to locate your information in our system, but we take your feedback seriously. We would very much appreciate the opportunity to speak with you personally so we can investigate your feedback further. If you're open to talking, please let us know by reaching out to us at 847-746-1915 OR info@harboranimal.com.
I called to make an appointment for today for anal expression. None available, when she found away to get more money for the appointment by saying rabies was needed, voila she can come in on today. Very odd phone call left me feeling weird.
Business response:
Hello, Daphne J- Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us. The essence of our values and who we are all start with patient-centric compassionate care and best-in-class service. We would very much appreciate the opportunity to speak with you directly so we can clear up any misunderstanding. If you're open to talking, please let us know by reaching out to us at (847) 746-1915 OR info@harboranimal.com.
I took my little guy for a first time visit after moving to the area and I was so impressed! The space is beautiful and the staff are friendly/extremely helpful. My little guy has severe allergies and we've finally got him on a good track and he's barely scratching anymore!! Can't wait for our follow up visit!
Sadly, after having taken our pets to HAH for years, we recommend my elderly and fiercely independent (89 year old) mother in law also use their office to see her senior dog. Most working in any medical field, animal or human healthcare, understand it requires a little patience when working with the aged, put this office does NOT! They even went as far as to condemn her in writing for inquiring about their high billing (after she paid them in full). Their letter went on to let her know she and her dog were no longer welcome ... read more
Business response:
Hello, Tammy G. - Thank you for sharing your feedback. We are so sorry to hear about your disappointment with us as the essence of our values and who we all are start with patient-centric compassionate care and best-in-class service. Your mom's last visit to us was under different management approximately 2 years ago. While the team was genuinely eager to continue providing her pet's veterinary care, we ultimately decided she would be better served by a different animal hospital. We genuinely wish you and your mother well.
Frequently asked questions about Harbor Animal Hospital
How is Harbor Animal Hospital rated?
Harbor Animal Hospital has a 4.6 star rating with 488 reviews.
When is Harbor Animal Hospital open?
Harbor Animal Hospital is permanently closed.