Hard Rock Hotel & Casino

4.2

Hotels
Sioux City, IA

About this business

Hospitality Hotels

Location details

111 3rd St, Sioux City, IA, 51101, United States

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4.29,429 reviews

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Patrick

2 years ago

Business response:

Thank you for taking the time to leave feedback, Patrick. We'll strive to bring your opinion up to 5 stars at your next visit. Until then, have a great day!

Deborah

2 years ago

Business response:

Thank you for your feedback, Deborah. We're thrilled to hear that you enjoyed your stay and hope you'll return for another rockin' visit very soon!

Ron

2 years ago

Business response:

Thank you for taking the time to leave a review, Ron. We're thrilled to hear that you enjoyed your stay! We hope you'll return very soon for another rockin' visit!

Joe

2 years ago

Anniversary Stay Great stay. The only reason I didn’t give the highest rating was because the buffet was not up and running. We knew we were staying while there were renovations going on, so not really a big deal or surprise. Non-smoking section in the casino was as small as I have ever seen.

Business response:

Thank you for taking the time to leave a review, Joe. The buffet is closed permanently. I hope you were able to enjoy our other restaurants during your stay. We hope you'll be back again soon.

Jonathan

2 years ago

Absolutely wonderful place and people. We will stay there again. Great pool also!

Business response:

Thank you for the 5-star review, Jonathan! We're thrilled to hear that you enjoyed your stay and we hope you'll be back soon for another rockin' visit!

Rhonda

2 years ago

Business response:

Rhonda, we are thrilled to hear that you had the full rock star experience during your stay with us. Thank you very much for the kind review, and we look forward to seeing you again soon!

Christopher

2 years ago

We love the room, but it wasn't set up for 3 people, only 2. The closet doors don't work, and the bathroom door doesn't close. Finally limited food options. But overall, enjoyed our stay.

Business response:

Hi Christopher, thank you for taking the time to leave a review. We take reviews seriously, and with that said, we’ll strive to bring your opinion up to five stars during your next visit. We do hope to see you again soon!

Petra

2 years ago

Ein sehr schönes Zimmer und ein tolles Bad, die Betten waren sehr bequem und alles war sauber.

Business response:

Thank you for the 5-star review, Petra! We're thrilled to hear that you enjoyed your stay and hope you'll return for another rockin' visit soon.

Nicolas

2 years ago

Be aware of billing mistakes due to training issue Our room was nice and it was clean. We enjoyed almost everything about our stay here. The only front desk person clearly was new and not very knowledgeable. It was unfortunate that nearly all dining options were closed. I assume they never opened again after Covid. They really should declare this clearly to guests at the time of booking. The biggest issue and the reason for my lower score is that I booked with a third party but the hotel also charged me for the full fee of t... read more

Business response:

Thank you for bringing this issue to our attention, Nicolas. Please accept my sincere apology for the billing issue, I can understand your frustration. I have passed this along to hotel management so this can be addresses immediately. We pride ourselves in giving the best possible guest experience, and I’m sorry we fell short in this instance. We sincerely hope that you will choose to visit us again in the future.