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Harlow's Casino Resort & Spa
- Resorts
- Greenville, MS
About this business
Location details
4280 Harlows Blvd, Greenville, MS, 38701, United States
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Hotel with minor issues Hotel looks nice but the entire biulding was filled with smoke. Maybe if the casino was on the top it would have all the rooms smelling as if they were all smoking rooms. The air conditioning vent was so loud in the rooms which kepted us from sleeping. The hotel is basically in Arkansas and not Greenville.
Business response:
Dear Valued Guest, We appreciate your review, it allows us to look at ways we can improve the experience for our guests. We apologize for the issues during your stay, we are always looking for ways to improve our guest rooms. We hope you are willing to give Harlow's Casino Resort & Spa another opportunity to impress you and have you as our guest. Sincerely, Harlow's Casino Resort & Spa Team
Terrible time 2 bad rooms, 1 transfer and no upgrade! Unacceptable!!!!!
Business response:
Dear Valued Guest, First thank you for taking the time to notify us of the problems you encountered during your stay. I assure you take our guest's happiness to heart. I apologize for the room moves and that things were not made right before you left our property. We would love to have the chance to impress you, if you are willing to give us another try. Sincerely, Harlow's Casino Resort & Spa Team
Cigarette smoke overwhelming Harlow's is a nice hotel with an exceptionally friendly staff. We do not gamble, and were staying at Harlow's for its close proximity to an Arkansas wedding. However, the cigarette smoke from the casino permeates throughout the hotel. We were on the 3rd floor with a non-smoking floor above and below us. I could not sleep on the Saturday night stay for the smoke smell. All my clothing smelled of smoke when I arrived home. If they could fix that problem, I would definitely give the hotel a 5 in eve... read more
Business response:
Dear Rhonda, I apologize that you have not received a response sooner. Thank you for your feedback, it is very important to our team. We are happy to announce that we now have a water filtration system that has taken care of the water issues. We hope to see you again! Sincerely, Harlow's Casino Resort & Spa Team
Great hotel terrible food Food service was terrible. We ate a very expensive buffet and it was terrible. The dining room was worse than a hi school cafeteria.The d/r was dirty. The shrimp were frozen shrimp, it was terrible.
Hotel was infused with smoke from the Casino - including bedrooms. If you're a smoker or gambler this might suit you. We stayed less than 20 minutes and went elsewhere
Go for the Casino New facility. Inside is pristine but there is nothing outside. Big ugly parking lot and nothing for miles except for the river. I'm assuming amenities beyond gambling will come along but remote location and minimal choices of food or anything else makes this a drab experience beyond the large and attractive rooms and the casino.
Business response:
Please remove as management has since changed
My wife an I are non smokers, the hotel needs to work on it's filtering system. As soon as we walked inside we started getting stopped up. We couldn't enjoy our stay for the smoke smell.
good location to Greenville, MS Everything was great.....except smoke! We don't smoke and the smoke from casino was apparent when we entered the lobby. The hotel is so very nice but the smoke permeates the whole place.
Luxurious but sloppy construction quality. This would be the best hotel in Greenville but for: 1) Lack of food options: Casino Buffet and Deli are all there is Mon - Wed. Sit down restaurant is only open Thurs - Sun and there is nothing else for miles around. 2) Hotel looks like they ran out of money for detailing the project at the end of construction. Luxurius furnishings but sloppy paint, drywall and un-finished drapery hardware in both of the rooms I've stayed in.
Frequently asked questions about Harlow's Casino Resort & Spa
How is Harlow's Casino Resort & Spa rated?
Harlow's Casino Resort & Spa has a 3.9 star rating with 4,962 reviews.
When is Harlow's Casino Resort & Spa open?
Harlow's Casino Resort & Spa is open now. It is open 24/7.